Frmoda - Overall Rating based on 26 reviews
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Lack of paperwork and return label
I recently ordered something from this online store, but I was pretty bummed when I opened up the package and didn't see an invoice, any paperwork, or a return label. Like, how am I supposed to send something back if I need to? On top of that, I couldn't even find an address on their website to send stuff back to, which is kinda sketchy. I saw that customers have to cough up the money for the return postage on messed-up orders, which isn't cool.
I tried to reach out by email for help, but I haven't heard back yet, and when I tried calling the number they gave, it was a bust. So now I'm feeling all annoyed and stuck not knowing what to do next.Wide selection of products with many promotions available.
I love all the different products they have on this website. The deals they offer are awesome, it makes luxury shopping more doable on a budget. The customer service people were really nice and on top of things when I had questions. Overall, I had a great shopping experience.
Leather jacket purchase
I just bought a leather jacket from Frmoda and I have to say, the service was top-notch. I was able to track my order from start to finish, which made the whole process easy. The ordering process was smooth and stress-free. The quality of the jacket was even better than I expected and I'm really happy with my purchase. I'll definitely be coming back as a customer because of the great service I received.
Luxury shoes
I recently ordered these really cute shoes online, but the delivery service decided it was a good idea to leave my package in my yard without permission. That's definitely not safe! The package was supposed to require a signature, not just be left outside. When I got home, the package was gone. The delivery person said we signed for it, but we definitely did not! It's crazy, right? The company I ordered from said it wasn't their fault, but the delivery company admitted they made a mistake. Still, I lost nearly $400! Can you believe that? It's so unfair. They really should have insurance or something to protect customers. I just want my money back since I never received my shoes. Ugh, I'm never shopping with them again.
VERSACE JEANS COUTURE Backpack
I just bought a backpack from this store. At first, I was bummed out because I didn't get any shipping info or updates about my order. But then, after about four days, I started getting notifications and my order was finally sent out. I was really happy when my backpack arrived in just a week.
Perfume order with express delivery
I ordered two perfumes on April 28th and paid extra for express delivery, but I haven't gotten any updates or responses from customer service. It's pretty frustrating, especially since they sell luxury brands. I'm really disappointed and thinking about taking legal action against them.
Designer sunglasses purchase
I just got a pair of designer sunglasses from this seller, and let me tell you, I was super impressed by how fast the delivery was and how nicely everything was wrapped up. They came with all the parts and were in tip-top shape. I wasn't totally sure if these sunglasses were the real deal, but I can say now that this seller is legit and sells the real deal. I didn't really have to deal with customer service, so can't say much about that, but all in all, I was pretty happy with my purchase.
Niche perfumes purchase in Canada
This is actually my third time ordering niche perfumes from this company, and I just have to say - I've had nothing but good experiences. I always love their professional packaging, and it's a sweet bonus that they throw in samples and promo items too. The prices for niche perfumes are fair, and the quick shipping is definitely a big win for me. Keep it up with the great service!
Shoes
I bought a pair of shoes from this website recently and it was a total letdown. I placed my order but never heard anything back from them. I tried to get in touch with customer service a few times, but no luck. And to top it off, my order never even shipped out. Even though I paid extra for fast delivery, I got nothing. It's been a real pain dealing with this, and I wouldn't suggest this website to anybody.
Sneaker purchase
I was really happy with the sneakers I bought from this online store. The quality was top-notch and they were definitely authentic. Plus, the price I paid was unbeatable. The communication during the ordering process was excellent, and I always knew what was going on. I'll definitely be shopping here again in the future and I highly recommend it to others. Thanks for such a great experience!
Perfume purchase
I recently bought this rare perfume from FRMODA, and let me tell you, it was a great experience all around. Their website has such a huge variety of products that I couldn't find in any local stores, and ordering was so quick and easy. Their customer service was amazing, too. They answered all my questions right away and kept me updated on my order. The prices were really good, especially for such high-quality products. And the best part? The delivery was super fast. I got my order in just 4 days, all the way from Italy to Toronto, Canada. I'm honestly so happy with my purchase and would definitely recommend FRMODA to anyone.
Tom Ford ombre leather fragrance
I just bought a big bottle of the Tom Ford ombre leather perfume from this shop, and I gotta say I'm really happy with how everything turned out. It was actually the best deal I could find online, even with the cost of shipping. The customer service was amazing, they kept me updated on when my order was being sent out. I'll definitely be shopping here again. Thanks a lot for the awesome experience!
Speedy delivery during the holiday season
I was so happy with how fast I got my order from Frmoda, especially with all the holiday craziness going on. The product was top-notch quality too, so I'll definitely be coming back for more shopping in the future. My whole experience with Frmoda was awesome!
Australia order
They didn't cancel or reschedule anything, they just shipped my order to Australia really fast and it got here within a week. I'm really happy with what I bought and will definitely shop with them again!
Quick purchase process
The ordering and paying part went smoothly. But, kinda bummed that it took a whole five days to even get any shipping details. After that, it was a full eight days before my stuff made it all the way here to Hong Kong. On the bright side, everything was snugly packed in a box with extra padding, so nothing got messed up during delivery.
Awful return process
I had such a hard time trying to return my items to Frmoda! They didn't answer any of my emails until I mentioned I would cover the return costs. And their customer service was awful - they actually hung up on me when I asked about shipping details! Dealing with DHL was also a nightmare. I suggest saving your money and staying away from Frmoda completely!
Armani belt from Italy
I recently bought a really awesome belt from Frmoda that I couldn't find anywhere else in the UK. The prices were really good and even though I had to pay 18 euros for shipping, it was totally worth it because it covered everything and my belt arrived super quickly, just a week later. I'm really happy with my purchase and would definitely shop with them again. I highly recommend it!
Eau de parfum Philosykos
I was hunting for the Philosykos eau de parfum by Diptyque and couldn't track it down anywhere in the UK. But then I stumbled upon it on this site called FRMODA for a better price. Even though the delivery fee was a little steep, I snagged a 10% discount on my first order, which sweetened the deal. They kept me in the loop on my order and it showed up lightning fast in just two days. And let me tell you, the perfume smells absolutely incredible! I'm seriously impressed and would definitely suggest checking it out.
Sneakers
I'm new to F______ and I ordered my first pair of sneakers from them. At first, the price seemed really good but once I added in the shipping costs, it wasn't as cheap as I thought. Then, when the delivery came, I had to pay extra taxes and duties that I didn't know about beforehand. It was really frustrating and I ended up feeling disappointed with everything. Sadly, I don't plan on buying from this website again after this experience.
Satisfactory experience
I'm really happy with what I bought from this website. The price was good and my order arrived quickly. Everything went well and I got my things without any problems. I liked how easy and efficient the whole process was.
Review with most votes
Fragrance purchase from UK
I just bought a perfume from this company and I gotta say, their service really impressed me. Being in the UK, getting fragrances from other countries can be a pain, but Frmoda ... Read onBy: Linwood