Garmentory - Overall Rating based on 27 reviews
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Great customer service recovery
I messed up my shipping address and lost my stuff. But, the store was super helpful and went out of their way to fix everything. Their customer service was top-notch and they handled the situation really well. I was really impressed.
Awesome loafers deal
I was so lucky when I found these really awesome loafers on Garmentory! I had been wanting a pair for a while, but they were always sold out online. Then, I found them on sale through Garmentory and just had to grab them. They are absolutely perfect and fit me perfectly. I'm thrilled with my purchase!
Cool clothes
I really enjoy shopping at this place because they have a wide variety of cool stores and things to choose from. The clothes are amazing and the quality is extremely good. I always receive my items quickly and the staff is always friendly. If I ever encounter an issue, the customer service team is always available to assist me.
Diverse and curated selections
Garmentory is the spot to hit up if you're on the hunt for some cool and rare stuff. I came across PIPE AND ROW on there and finally found the exact item I had been after. They've got a diverse selection on Garmentory that's been handpicked, so it's simple to stumble upon new brands and pieces you won't see anywhere else. The shipping is always quick, and the items match the descriptions, so it's nice not to worry when shopping online.
Wrong Replacement Item
Stay way from this site! It is not first rate; but questionable bordering on scam. They have a shady return policy. After only allowing 7 days to find a replacement item, because they only allow exchanges; they sent me the same item I returned. This place is way too expensive for the poor level of service provided. You are better off shopping at Bergdorf’s or Neiman’s where you will receive service commiserate with high end shopping.
Dress
I really wouldn't recommend using this company. Their business practices are distinctly questionable and they do not honor returns even as described by their policies. I would describe this company as dishonest and predatory. Their customer service is ineffective and multiple, multiple reviews online discuss having to make claims with credit card companies. I also made a claim with my credit card company, and the Better Business Bureau. Would not recommend this company to anyone.
Dress- ONE STAR RATING
This site will not allow me to click ONE STAR Dress was misrepresented and they would not accept a return the day I returned from a week away, because the dress arrived while I was out of town and they have a two-day return policy.
Review with most votes
Dress- ONE STAR RATING
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