INS Reviews
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Online purchase disaster
So, I ordered this thing online and it was a disaster, man! It took forever for them to give me an address to return my stuff, and when they finally did, it was missing the suite number! How am I supposed to send my stuff back without the correct address, you know? The post office contacted me asking for the suite number, and when I tried reaching out to Amanda Lang, she completely ignored me. And you know what? A month later, my package magically showed up at my doorstep! No refund, no communication. It was so frustrating and unprofessional, dude! I would not recommend them at all.
Clothing purchase
I ordered some clothes from this website not too long ago and let me tell ya, it was a total mess. The stuff I got was nothing like what they showed online - the quality was trash and didn't look anything like the pictures. When I tried to talk to customer service about it, all I got were these unhelpful robot replies that didn't even touch on what I was saying. It's pretty obvious that this company is straight up tricking people and selling crappy stuff.
Clothing purchase
I recently bought some clothes from this company, and man, I gotta say I'm really bummed about the quality. I've tried reaching out multiple times for a return label or instructions, but I haven't gotten a response at all. The fabric they used feels super cheap, like those tablecloths you only use once and then chuck. And don't even get me started on the "denim" jeans - they're not even real denim, just some printed pattern on crappy fabric. The stitching on the clothes is so bad, it looks like a kid did it. I don't wanna keep any of the stuff I bought, I'm just really unhappy with my purchase.
Low-rise jeans and a sweater in size 2X
I'm really upset about my recent purchase. The low-rise jeans I got don't look or fit like they were supposed to - they're definitely not low cut. And the 2X sweater I bought is way too small, even though I got it two sizes bigger than my usual size. To top it off, customer service hasn't responded to any of my emails. This is terrible customer service and I'm not happy about it.
Clothes purchase
I got some clothes online recently and man, they were awful! They had holes in them and get this, one even had a bloodstain on it. Can you imagine? When I tried to send them back, they were asking for more money for shipping than the clothes were worth and wanted me to send them to some random apartment! The customer service was so rude and not helpful at all. I ended up having to get someone else involved to finally get my money back. It was just not fair!
Online clothing purchase
The product I got from INS was really disappointing. The clothes I bought didn't look anything like the pics online. It was cheap material and badly stitched. Clearly, it wasn't worth what I paid. After reading other reviews, I found out I wasn't the only one unhappy. Seems like getting not what you expect is a regular thing. I tried to contact them, but based on what others said, it's probably not even worth it.
Sweater purchase
I bought a sweater from this company, but it was a total letdown. The sweater looked nothing like the picture online and the quality was really bad. It came in a tiny package, which was surprising. I paid a lot for it, so I was pretty upset. Now I'm stuck trying to get a refund from this shady company. I definitely wouldn't recommend buying from them.
Jumpsuit purchase dissatisfaction
I bought a jumpsuit from this site thinking it would be a great addition to my wardrobe, but man was I let down. The fit was terrible, even though I got a small like I normally wear. The torso was way too short and the fabric felt super cheap. Definitely not worth the money I spent, I wish I never bought it.
a gold dress
I bought a dress from this company and right after i realize they were scammers and thieves I been trying to cancel from 2 hrs after the same day never receive a response sent out emails , phone calls and left tons of messages never get response its gonna be a year no money back no nothing never again.
Jumpsuit and shirt
SCAMMERS, THEY STEAL YOUR MONEY AND NEVER SEND MERCH! THEY DONT RESPOND TO EMAIL AND THE CUSTOMER SERVICE NUMBER IS FAKE!! JUST A BUNCH OF RUN AROUND...DO NOT BUY!!!!
May 3, 2021
HORRIBLE SERVICE. Product sucks. Item ordered by my daughter was too thin, too small and NO REFUNDS. Store credit only and I cannot get the customer service center to reply. TOTAL SCAM!!!!!
This website is a complete SCAM!!! Customer Service reps are never available and a “receptionist” is only able to set up call backs that never happen. I sent 5 emails to cancel and each received a copy/ paste response that ignored my request to cancel. ????????♀️
How do I return an item? Cannot find return procedure. Thanks to anyone that can help.
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Jumpsuit and shirt
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