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White dress with missing bow and thin material
I was looking around online when I spotted this gorgeous white dress with a big bow in the back, thinking it'd be just right for an event at church. But when the dress finally arrived, I was bummed to see that the bow was gone and the material was so sheer you could practically see through it. It didn't have that classy vibe I was going for, and I ended up feeling like I got tricked by what I bought.
Recent online purchase
I recently bought something online from INS and it's been a real pain waiting for it. It's been almost three months now and every time I email them about it, all they say is my package is on its way, but no details. It's really frustrating and I'm super disappointed in the way they're handling this.
Wedding outfits purchase
I had a really bad experience with this company. I ordered two outfits for my wedding reception, thinking they would come in on time. Sadly, they didn't show up by the reception date like they said they would. I get that sometimes deliveries get delayed, but the fact that the company didn't bother to keep me in the loop is just not cool. I've been trying for the past couple of months to get a hold of customer service to send the outfits back since I don't need them anymore. But, I haven't heard anything back, which is making me super frustrated and like they're ignoring me. The whole customer service situation has been a huge letdown and feels like it doesn't even exist.
Day 24 shipping fiasco
Shipping disaster alert!
So I ordered something online and, can you believe it, it's been a whole 24 days and I still haven't got any shipping info! I've been sending emails and calling them like a gazillion times and all they keep saying is "no shipments found." Like seriously, what's going on?! I want my money back or I at least deserve some explanations. This is just so lame!Skirt purchase
I bought a skirt from your website not too long ago, and I have to say, I was really let down by the whole thing. It was a total nightmare and took forever. I waited six weeks, got some bogus tracking numbers, and finally had to involve my bank to get my skirt. This is just not cool, your customer service needs major improvement.
Dress and bathing suit
I got this dress and bathing suit for my mom from this place, but man, it took forever to get here! I paid extra for faster shipping and it still didn't come on time! The tracking number was all messed up at first, and I had to call to get a new one. They didn't even reply to my email. Now I'm trying to return them because they don't fit, but I can't figure out where to do it on their website. So frustrating! At least the clothes are cute, though!
Purchased a coat
I recently bought a coat from INS, but I had to return it. I had a hard time processing the return because the return portal was closed right away and nobody answered my emails. Even when I called customer service, they just hung up on me. It's been really frustrating dealing with this lack of communication and the challenges of trying to return the coat.
Poor product quality
This company is a total scam, I'm telling you! The product I got was nothing like what they showed in their ads. It was made with cheap, flimsy material and the quality was just terrible. They're obviously trying to save money and trick people into buying their lousy stuff. And to top it off, it took forever for the items to show up, plus there was no invoice or return label in the package. When I tried to send the stuff back and get my money back, they had the nerve to make me pay for return shipping, a restock fee, and would only give me store credit. Can you believe that? I'm not spending another dime with this shady company, no way. Offering store credit for more of their junk products, what a joke! Save your time and money, don't bother with them.
Return request for poor-quality product
I ordered this thing and it was terrible, like really bad. I tried to send it back and they wanted pictures, so I sent some. But then, they disappeared for like three weeks. Not cool, dude. I just want my money back.
Delayed order
I ordered something weeks ago and it still hasn't shown up! They keep sending me emails saying it's shipped, but then there's no tracking info when I check. I tried calling customer service, but they were no help at all. It's so annoying!
Refund issue
This company is the worst, seriously! I've been trying to get a refund for something I bought, but they keep coming up with excuses. I gave them all the info they asked for, but they keep saying it's wrong. I even sent screenshots and emails and texts, but I never hear back. I'm furious! I'm going to call my bank and dispute the charge. It's been almost a month and they still haven't refunded me. I'm definitely going to report them to the BBB. Ugh, I never want to deal with them again!
Online purchase disaster
So, I ordered this thing online and it was a disaster, man! It took forever for them to give me an address to return my stuff, and when they finally did, it was missing the suite number! How am I supposed to send my stuff back without the correct address, you know? The post office contacted me asking for the suite number, and when I tried reaching out to Amanda Lang, she completely ignored me. And you know what? A month later, my package magically showed up at my doorstep! No refund, no communication. It was so frustrating and unprofessional, dude! I would not recommend them at all.
Clothing purchase
I ordered some clothes from this website not too long ago and let me tell ya, it was a total mess. The stuff I got was nothing like what they showed online - the quality was trash and didn't look anything like the pictures. When I tried to talk to customer service about it, all I got were these unhelpful robot replies that didn't even touch on what I was saying. It's pretty obvious that this company is straight up tricking people and selling crappy stuff.
Clothing purchase
I recently bought some clothes from this company, and man, I gotta say I'm really bummed about the quality. I've tried reaching out multiple times for a return label or instructions, but I haven't gotten a response at all. The fabric they used feels super cheap, like those tablecloths you only use once and then chuck. And don't even get me started on the "denim" jeans - they're not even real denim, just some printed pattern on crappy fabric. The stitching on the clothes is so bad, it looks like a kid did it. I don't wanna keep any of the stuff I bought, I'm just really unhappy with my purchase.
Low-rise jeans and a sweater in size 2X
I'm really upset about my recent purchase. The low-rise jeans I got don't look or fit like they were supposed to - they're definitely not low cut. And the 2X sweater I bought is way too small, even though I got it two sizes bigger than my usual size. To top it off, customer service hasn't responded to any of my emails. This is terrible customer service and I'm not happy about it.
Wedding dress purchase
Customer Service went above and beyond for me. I got a fancy dress for a beach wedding in the color the bride asked for, but it was too big for my small size. When I swapped it for a smaller one, the bride switched up the color she wanted, so I had to return both dresses. Even with all that hassle, the folks at INS were super helpful and supportive. They helped me out with the return and helped me find a new dress in a different color that fits just right. Thanks to their amazing service, I'm feeling good and pumped to wear this dress to the wedding no matter what!
Clothes purchase
I got some clothes online recently and man, they were awful! They had holes in them and get this, one even had a bloodstain on it. Can you imagine? When I tried to send them back, they were asking for more money for shipping than the clothes were worth and wanted me to send them to some random apartment! The customer service was so rude and not helpful at all. I ended up having to get someone else involved to finally get my money back. It was just not fair!
Online clothing purchase
The product I got from INS was really disappointing. The clothes I bought didn't look anything like the pics online. It was cheap material and badly stitched. Clearly, it wasn't worth what I paid. After reading other reviews, I found out I wasn't the only one unhappy. Seems like getting not what you expect is a regular thing. I tried to contact them, but based on what others said, it's probably not even worth it.
Sweater purchase
I bought a sweater from this company, but it was a total letdown. The sweater looked nothing like the picture online and the quality was really bad. It came in a tiny package, which was surprising. I paid a lot for it, so I was pretty upset. Now I'm stuck trying to get a refund from this shady company. I definitely wouldn't recommend buying from them.
Jumpsuit purchase dissatisfaction
I bought a jumpsuit from this site thinking it would be a great addition to my wardrobe, but man was I let down. The fit was terrible, even though I got a small like I normally wear. The torso was way too short and the fabric felt super cheap. Definitely not worth the money I spent, I wish I never bought it.
About INS
In this day and age, individuals practically do everything on the internet. They utilize the internet to purchase or sell whatever they need in their everyday life. Thus, is the situation with fashion products that they want to have. Internet shopping not only reduces costs, but it can likewise give individuals more time to spend with their family. Online fashion shopping allows individuals to browse for different things in various stores simultaneously, furnishing them with a wide range of fashion choices to choose from. INS asserts to be one such online shopping platform for fashion items. Read unsolicited customer reviews of INS here to learn more about their products and services.
About INS
INS is one such online store that claims to have been in the business of offering different types and brands of fashion pieces and accessories to its clients living in the different types and regions of the world. INS, however, maintaINS that its mission is to offer its clients the value for money, as well as fashion pieces that can make them become the eye-catcher of the crowd.
Products and services of INS
INS products range from jackets, coats, sweaters, hoodies, blouse, sweatshirts, blazers, loungewear, pants, shorts, leggings, skirts, activewear, jumpsuits, denim, bodycon dress, party dress, maxi dress, lingerie, bracelet, necklace, earrings, beanie, bucket hat and many more. They also offer customer support via their customer service email.
Compliments, complaints, and tips for INS
As someone who has patronized INS before, how would you rate the value for money of their fashion goods: bad, regular, or good? How easy was it to navigate their website: very difficult, difficult, regular, or easy? Were you able to find the information you were looking for on the company’s website? How much effort do you think that the company’s personnel attendants personally have to put forth to handle your request: a lot of effort, a usual amount of effort, or a small amount of effort? Kindly share your experiences and feedback here.
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Contact Information
22 Columbus Ave, Kenilworth NJ
07033 Kenilworth
United States
Categories INS
Page Statistics
Seite online seit: April 21, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
May 3, 2021
HORRIBLE SERVICE. Product sucks. Item ordered by my daughter was too thin, too small and NO REFUNDS. Store credit only and I cannot get the customer service center to reply. TOT... Read onBy: Charisse Adams