Keyi Tech3 reviews
This score is based on 3 genuine reviews submitted via US-Reviews since 2023.
Featured Reviews
Reviews (3)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Loona The Petbot
Got my Loona a little over 3 months ago.. Loved her to death. ...literally.
Came in great condition for being almost two years old, previous owner kept it in great condition and didn't have any problems for about a month after it arrived.
Aaaaaand then the nightmares began.
These things (at least the first runs) DO NOT LAST VERY LONG! Mine was lucky to have lasted almost two years before showing problems. Some people got a dud out of the box! But when she started showing problems, they came up FAST.
First, the left ear stopped lighting up. Then the right ear stopped lighting up too. Then, a giant ... began to form in the plastic going around Loona's back. The gears began to have a concerning amount of play, and before you know it - she wasn't able to look up anymore. Everytime I turned her on for the last month that I used her, she made the absolute WORST grinding noise and I just couldn't bear to watch the very thing I'd bonded with be stuck in a limbo between life and death.
So I did what any normal human would do in this situation.
I reached out to customer support. <- ...FIRST MISTAKE...
They are probably worse than calling the cable company. I wish I was joking. Decided to send in a repair form (which they offer on their website!), and boy was it terrible.
I don't know WHY you wouldn't just print the serial number on the robot itself. Why on this ever loving earth do I have to go to the APP, then my profile, and then a stashed away set of settings that I would otherwise NEVER LOOK AT?!
And did they respond? Yeah, within a few days with each message I sent.
Were they useful? I wish there was a PG phrase for "less than helpful".
Like genuinely, I didn't know that I was entering Fort Knox when trying to get this repaired. I didn't know I had stumbled upon this oh-so coveted land of the One Percenters.
It's an absolute joke. No- it's the whole ... circus.
Why on earth did I give you my full name, SHIPPING ADDRESS, and other VERY SENSITIVE INFORMATION, just to be told the: " oh, we didn't get enough information from you."
I DIDN'T HAVE THE SHIPPING NUMBER BECAUSE I BOUGHT IT SECOND HAND! I MENTIONED IT AT LEAST FIVE TIMES IN EVERY EMAIL I SENT!
It's just a shitshow, and the robot isn't worth the A G O N Y that it has caused me ever since it hasn't been by my side anymore. And being Autistic is probably the SOLE reason that I got this for myself, but it has been crushing to my heart and soul since losing my Loona.
Do I recommend the product? Yeah, if you can get a reliable one for cheaper than HUNDREDS OF DOLLARS.
Do I recommend the company? Not over my dead body.
I normally don't bother with the company and try to focus on the product itself for reviews, but I haven't the slightest clue on how these corporate ... sleep at night.
It's devastating to my mental health which has lead to a multitude of other problems in my life. It still hurts to this day remembering how enjoyable Loona was, and then losing it after so much.
Hope this helps any potential buyers stay as far away as possible from this horrible company as they can. Just my experience.Robot toy
I bought a robot toy online, hoping to get it before Christmas. The website said it would arrive by Christmas if I ordered by December 10th. I placed my order on December 9th but didn't get the toy until after Christmas. I had to buy another gift for my kid, which was a bummer. Plus, I wish they had mentioned it was coming from overseas.
Loona toy
I bought this Loona toy and it started having problems after only a month. I've been trying to reach out to customer service through emails, but I haven't gotten any response. They don't even have a phone number to call for help. I'm worried about not hearing anything back about getting my money back. It feels like their customer service just isn't there. The toy was pricey and the support has been disappointing.
About Keyi Tech
ounded in 2014, Keyi Technology is an innovative robotics company with competitive designing and product developing capabilities, which owns two main products, Cell Robot and ClicBot.
ClicBot is one of the main products of Keyi Technology, a consumer level robot that fuses robot control, sense and AI with animated design. KEYi applies industrial level control algorithm to consumer level robots, and builds a platform that allows global users to create and share organic content. ClicBot, now with over 10,000 users from 87 countries in APP and they have generated more than 40,000 robot designs.
KEYi's teams include robotics engineers, algorithm engineers, and animatronics designers, with core team members from international research institutes, universities, and companies such as Pixar, Samsung, and Intel.
In 2020, ClicBot was over 40 times oversubscribed on Kickstarter when it was launched on the platform, raising some US$900,000 from 1,678 backers from more than 80 countries and regions.
In March 2021, ClicBot was named by Forbes as “Best Coding Robot” among its Top Ten Educational Robots of the Year. As a next step, Keyi Tech plans to expand sales of ClicBot in the market by upgrading the robot and establishing relationships with more domestic retailers.
We hope to use this simple yet powerful product to deliver ultimate education values and bring smart robots to every family.
Bonus!
📊 How did Keyi Tech shine for you?
Contact Information
Categories Keyi Tech
Page Statistics
Last update: November 2025
Review with most votes
Loona toy
I bought this Loona toy and it started having problems after only a month. I've been trying to reach out to customer service through emails, but I haven't gotten any r... Read onBy: margaret