Kinguin33 reviews
This score is based on 33 genuine reviews submitted via US-Reviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Straightforward recovery
they brought back most of my crypto and I’d hire them again. I reached out after losing access to some wallet funds a few months ago, and my first impression was—calm, professional people who actually knew what they were doing. As someone who used to work in cybersecurity, I spotted the advanced toolkit right away: chain analysis, wallet tracing and network forensics (not just buzzwords). Communication was plain, no smoke-and-mirrors, and they checked in regularly with updates. They mixed hard technical work with real empathy—felt like someone was on my side, honestly. Results were measurable, not vague promises. Only minor gripe: it wasn’t the cheapest option, and a couple status updates were slow, but overall I’m relieved and grateful.
Mid-coffee miracle
I was mid-coffee, staring at my bank app and about to toss my phone when I contacted Charlottescott. I used them last month after a refund that felt lost forever. At first I was skeptical—been burned before—but they replied fast, and that really set the tone. Customer service talked me through the mess, gave clear steps, sent regular updates, and actually followed up instead of disappearing. Delivery of the refund came sooner than I thought, and they even spotted a tiny extra charge I hadn’t noticed—bonus. There was one misread email, yeah, but they sorted it quickly and with patience. I felt surprisingly in control again. Would I recommend? Yep—if you want people who deliver and don’t ghost you. Made a stressful week way easier to handle, honestly.
Excited to fly, stuck on the ground
the sim itself looks incredible in trailers, and I can’t wait to actually use it once this is sorted. I’m just bummed about the process and the money situation — felt ignored more than anything. If you’re thinking of buying, just check return/refund policies and maybe be ready to push for proof if something goes wrong. I hope they fix it; I’d love to tell a happier story later when I’m actually flying.
Odd gift order experience
I ordered Black Ops 6 as a gift through this seller and it turned into a mess. The listing said it would be sent within 72 hours, so I sent my Battle.net ID and waited. After 72 hours I asked for an update with my order number and the seller pushed the deadline to 92 hours, then later said he hit gift limits and couldn't send it. He wrote "wait one more day, or ask for a refund, I'll refund instantly." Then he went silent, offline or blocked — no key, no refund. I tried the platform's live chat and got canned replies, no real agent, no help, just generic copy-paste and no refund process. I also opened tickets about the order and about the seller, no replies. I've had issues with other stores before but usually live chat actually connects to a person, so this was surprising. Now I'm stuck, maybe taking it further, but I wanted to warn others. Delivery and support were the real problems here.
Half-set-up and then stuck — but it worked out, kind of
the pass was active, sure, but not on my profile that I’ve used for years, so I couldn’t access my friends list or saved settings. It’s a weird feeling, like holding a tool that fits every hand except yours. I tried contacting the seller and the marketplace; initial replies were polite but unhelpful. After pushing back and explaining how unusable it was, the seller agreed to a partial refund and offered a short-term workaround (not ideal, but better than nothing). So in the end I’m glad it didn’t end up as a total loss — mostly because I kept pressing them and didn’t just accept it. Using the product itself was fine once I had access — streaming and downloads worked, the menu was normal, nothing wrong with the subscription tech-wise. The big issue is the delivery method: being handed credentials instead of a code changes everything and feels shady, especially if you expect to keep your account intact. I’d tell others to be careful, double-check the listing wording, and be ready to argue your case if it’s not what you expected. Grateful it was salvageable, but this kind of listing shouldn’t be that common. Sellers and platforms should make clearer what you’re actually buying.
Key worked, support was clunky
the code did what it was supposed to, so I’d buy again — but the customer support felt like talking to a script. I redeemed the Xbox Game Pass key a few days after purchase (I used it on January 17) and it activated fine; it’s valid through March 19, so everything technically matched what they said. That was my first impression — relief that the product delivered. Where things got messy was with the back-and-forth on chat. I kept getting short, near-identical replies that basically repeated the activation date and expiry like a broken record. It felt robotic and, honestly, not very helpful when I tried to point out the math (yes, I double-checked the dates). I saved screenshots, asked for clarity, and got the same line again. Annoying, yes, but not a dealbreaker for me because the key itself works and delivery was instant. Price felt fair for what I got, and ordering was straightforward. Would I recommend? Sort of — if you just want a quick key and don’t expect warm, thorough support, you’ll be fine. If customer service matters to you, this might be frustrating. Overall I’m satisfied with the purchase outcome, but I hope they tune up the chat replies — some human nuance would go a long way. I’ll probably buy again, but I’ll keep those screenshots handy next time.
Late-night code drama turned relief
30 pm, kind of annoyed and thinking "great, not again," because I've had sketchy key sellers before. Bought Assassin's Creed Shadows, entered the code, and... nothing. Xbox said it was already redeemed. Classic sinking feeling. I messaged support, expecting radio silence like past experiences, but this time things took a better turn — after a couple of back-and-forths and me pushing the issue, they actually investigated properly and came back with a clear answer and options. That moment I knew I was satisfied was when they confirmed they'd either replace the key or put the money back, and the refund showed up in my account the next day. Simple as that — relief, gratitude, and a little bit of disbelief that it was handled without a fight. I liked that they didn't just send a canned reply; someone read my messages, checked timestamps, checked with Xbox, and offered a real solution. It wasn't perfect — it took longer than I'd hoped, and I had to follow up twice — but the end result made it worth it. Compared to other places where I've been stuck waiting for weeks, this felt like progress. If you're wary like I am, yeah be careful, document timestamps, keep screenshots, but also know that this company responded when pushed and didn't stonewall me. So overall I'm happy it ended well and grateful for the refund option. Would buy again but I’ll keep an eye on the code activation time next time, for sure. Small imperfections in the process, but the fix made me feel like they cared enough.
Lots of purchases
I've purchased a lot of things from this place and it's always been great! The prices are really good, the website looks cool, and everything runs smoothly. They have a ton of games and gift cards, it's insane. If you ever run into an issue, just reach out to customer support and they'll get it sorted out quickly. I definitely recommend giving them a look!
Great offers
I just bought something from this online store and I was really happy with the good deals, easy checkout, and quick delivery of the product keys. Everything went smoothly and I'll definitely think about coming back for more purchases in the future.
Windows and Office software
I bought Windows and Office software from this platform because I saw good reviews on a tech website. The whole process went really well, and I didn't have any problems with the products.
Quick and efficient software license purchase
We got our software license keys right after we bought them, which was great. The service was good and we'd definitely suggest it to anyone else who's looking for the same thing.
PC game purchases
Kinguin has some pretty good deals on PC games, but I've noticed that sometimes you can find even better deals on Steam. I remember this one time when I ended up paying more for a game on Kinguin, only to find out I could have snagged it for cheaper on Steam. So, I'd suggest checking out both platforms before deciding to buy anything.
License key purchase
I recently purchased a license key from this site and it was super easy. Everything went smoothly and I didn't have any issues. The website was really easy to use, which made it simple to find what I needed fast. Payment was safe and simple to do without any problems. I got my license key almost right away after buying it, which was a nice surprise. Installing it was easy, and the key worked perfectly with no issues. I would absolutely suggest this service to anyone who needs a dependable and fast way to get a license key for their software.
digital game key
I've been using this platform for a while now, and it's always been reliable and efficient. The digital game key I recently bought went smoothly without any problems. The website is easy to navigate, making it simple to find and buy what I needed.
Windows 10 Pro key purchase
I bought a Windows 10 Pro key from this website recently, but it ended up being faulty. I tried everything to fix it but nothing worked. I was pretty frustrated, so I contacted the seller. They were actually really helpful and gave me a new key that worked perfectly, no extra cost. I was able to install Windows 10 with no problems using the new key. I really liked how quickly the seller responded and how willing they were to help out. This good experience definitely makes me want to shop on this platform again in the future.
Cheap game, worked great
I scored this game at a super discounted price, and it ran flawlessly on my computer! I usually hold out for sales when it comes to games, but when they're too pricey, I always look to this place for a sweet deal. I've got a bunch of games on my Steam account, and a nice chunk of them are from right here!
Steam key purchase
Man, I've been using this site for years now, and let me tell you, it's been a wild ride. The first time I tried it out, I just wanted a working steam key, plain and simple. And you know what? It was good, pretty fair I'd say. But, let's be real, I've had my fair share of problems along the way. Two problems, to be exact. Both with the seller, but you know what? Kinguin came through and fixed it pretty quickly. So, can I rely on them? Sometimes. Are they consistent? Not really. But hey, we're all looking for a good deal, right?
Kids' game purchase
I got these two games for my kids, but when I activated and downloaded them, they turned out to be in German! There was just "DE" in the title on the product page, and the links for more info didn't work. When I reached out to customer service, they wouldn't exchange or refund the games. It's frustrating to buy games in a language we can't even read. My credit card company will definitely be hearing about this.
Steam game key purchase
I recently bought a Steam game key from this site and the whole experience was really great. It was super easy to find the game I wanted and check out without any issues. The website was simple to use and navigate, making it quick to find what I was looking for. I liked that they show the region activation clearly for the game, it helped me decide. Overall, I'd totally suggest this service to anyone looking for cheap digital keys.
Cheap game keys
I've been using this website to buy cheap game keys, and overall, it's been a pretty good experience. I've spent about $70 in total and got several game keys for good prices. But I did have a problem where I got scammed twice for $10, but the customer support helped me get a refund. It was frustrating when the refund was later taken back for unknown reasons. Despite that, I still think the website is dependable for buying cheap game keys.
About Kinguin
Kinguin is an online marketplace primarily focused on the resale of video game keys and software licenses. Founded in 2013, the company provides a platform where users can sell and buy digital products such as game keys for platforms like Steam, Origin, and Xbox, among others. Kinguin allows consumers to purchase games at competitive prices by offering a space for sellers to list their digital products. The company is based in Hong Kong but operates globally, catering to a worldwide customer base. Over the years, Kinguin has expanded its offerings to include various software products and has established itself as a notable player in the digital marketplace industry.
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Last update: October 2025
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Review with most votes
Excellent products
Unlike many users I also like Window 7.That is installed in my old desktop using since long time Kinguin was the right place even that time. For fresh installation in my new ... Read onBy: Carol