Lenstore82 reviews

87% Would buy here again

This score is based on 82 genuine reviews submitted via US-Reviews since 2020.


Featured Reviews

Most relevant positive review

  2025-12-27
Low-key impressed

Delivery decent, pleased. Read onBy: Eino Pollich

Most relevant negative review

  2025-11-06
Contacts? More like polish.

I needed contacts for a conference (my eyes are dry and glasses annoy me). Third time ordering, and this box had clear nail polish plus a credit-card offer — no lenses. Oddly, t... Read onBy: Schimmel

Review with most votes

  2020-10-10
Trusted lenses.

Today's world is very competitive.Anyone can observe ,materials are almost same ,offers and services may different. Lens store is not a unique , in fact services and cooperatio... Read onBy: Nancy



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    Contact lenses for playing sports

    I just bought some contact lenses for playing sports. Ordering them was easy - I just had to type in my eye prescription, place the order, and pay. The website was easy to use, and I didn't have any trouble going through the steps. Plus, my lenses arrived super fast, the very next day. I was pleasantly surprised by how quickly they got here, so I could keep up with my active lifestyle without missing a beat. Overall, I'm happy with how everything turned out.


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    Emergency contact lens purchase

    I had this crazy emergency where my daughter ran out of her contacts right before her vacation. It was super late, but I went ahead and ordered from Lenstore. Somehow, they got the lenses to us by the next morning, just in time for her trip. I am so grateful for their quick and reliable service. They totally saved the day!


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    First-time contact lens purchase

    I usually get my contact lenses from Specsavers, but I thought I'd check out this site for a change. The website was easy to use, and I found the lenses I wanted right away. My order showed up just a few days later, which was pretty cool for a first-time customer. The prices were good too, so I'll definitely be buying from here again.


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    Lens renewal for unusual prescription

    My optician messed up my three-month contact lenses right before I was supposed to go on a five-week trip, leaving me without lenses for most of my vacation. Since my optician couldn't promise to get them to me in time because of my specific prescription, I decided to try out Lenstore. They came through for me and got my lenses to me, even on a Sunday, which took a big weight off my shoulders.


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    Online contact lens purchase

    I recently bought contact lenses online and had a really good experience with the company. Dealing with them was way easier than going to the eye doctor because the whole thing was simple and stress-free. Buying contacts online can be tricky because of all the rules to make sure the company and the customer are safe, but if you have your prescription handy, it should go smoothly. With Lenstore, I just put in my prescription, paid, and they shipped out my contacts on the same day. I thought it was super efficient and really convenient for me.


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    Quick lenses ordered

    I ordered some lenses from this place and usually everything goes smoothly, but this time my package didn't come on time. I got a little worried, but I chatted with their customer service and they really helped me out. They sent me a new package right away and even checked to make sure I got it. Even though there was a small issue, they made it right. I'm really pleased with their service and will definitely purchase from them again.


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    Prescription contact lenses

    After Specsavers let me down online because they couldn't provide my prescription contact lenses, I was so relieved to find Lenstore. They were able to meet my specific needs and even gave me options for different contact lens brands. Their ordering process was super smooth and my lenses arrived the very next day without any problems. I was really impressed by how efficient and professional their service was. I would definitely recommend Lenstore to anyone looking for prescription contact lenses.


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    Holiday contact lens order

    So, I messed up my contact lens order during my vacation by giving the wrong address. The delivery guy tried to drop it off, but no one was there, so he wisely took it back to the supplier. I contacted customer service right away for help fixing my mistake, and I have to say, they did a fantastic job. They quickly sorted out my address issue and made sure my lenses got to me without a hitch. Big thanks to the awesome team member who helped me out. All in all, I'm really impressed by how the company took care of everything with such professionalism.


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    4 boxes of contact lenses

    I bought 4 boxes of contact lenses, but only got 3. I called customer service, and the person I talked to was really nice. She quickly sent out the missing box. I just got it today through special delivery. I'm happy everything got sorted out in the end.


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    Cheap lenses

    I used to get my lenses from a different online shop, but I wanted to give Lenstore a shot and I'm super glad I did! I saved more than ten bucks on next-day delivery compared to where I used to buy them. The lenses are just as good, but way cheaper here. Really happy with the service and I'm definitely gonna keep using Lenstore from now on.


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    Quick and reliable service

    Forget about the other guys, Lenstore is the real deal! I've been burned by my old contact lens supplier too many times, so I figured I'd give Lenstore a shot. And let me tell you, it was the best decision ever! Ordering was quick and easy, the service was fantastic, the prices were fair, and my order arrived in a flash. Lenstore has definitely earned my loyalty.


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    Quick and reliable service

    The lens store is definitely the place to shop if you're looking to save some money rather than shelling out too much at your eye doctor. I decided to check them out, and I have to say, I was really happy with my first purchase. The second time I ordered, I was even more impressed with how quickly my order arrived. It came in less than 24 hours - can you believe it, on a Sunday too! Now that's what I call some seriously impressive customer service.


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    Weekend delivery

    I mean, I placed my order on a Saturday and would you believe it, my contacts showed up right at my door the very next day on Sunday! Lenstore knows what's up when it comes to delivery. I've only been ordering here for a couple of months, but it's crystal clear they're way better than my previous optician. It used to take them a whole week to get my contacts ready, can you believe that?


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    Quick and reliable service

    I've been buying my contact lenses from this online retailer for more than ten years now, and I've never been let down by their service. They always get my orders to me fast and right, which is all I really need when it comes to contact lenses. I really like how simple and reliable their service is, and I plan on sticking with them for the long haul.


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    Contact lens purchase

    After the local eye doctor messed up my contact lens order, I gave online ordering a shot. The first try was a total disaster. Luckily, I came across Lenstore and was really impressed by how quick and professional they were. They delivered my lenses with no issues and right on time.


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    Biofinity Toric lenses

    I was really happy with the service from this company. It was great that they had the closest lenses to my prescription in stock. My order arrived faster than I thought, which was a nice surprise. The only downside was that the lenses weren't labeled for left and right eyes. It was frustrating for me since I have poor eyesight without my glasses or contacts. I had to dig out my reading glasses and prescription to figure out which lens goes where. My old supplier always labeled them, so that was a bummer. But aside from that, the service was good and the lenses were comfy to wear.


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    Dailies for dry eyes

    I've been using contacts since I was 14, but a few years back it got too expensive to buy them from the eye doctor regularly. Also, my eyes were really dry, so I ended up wearing glasses more often. However, I recently decided to give contacts another try, this time opting for daily lenses. The process was really simple and I feel like it's a great deal. Now I can wear them for a few hours whenever I feel like it, and it's perfect.


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    Blue lenses purchase

    This company gets my thumbs up once again! I recently bought some blue lenses for fun times, and they were supposed to arrive 5 days after I ordered them, probably because they were low on stock. They were sent out on time, but there was a hiccup with the Post Office that made them arrive a day late. Not Lenstore's fault, though, and I still got the lenses in time for when I needed them. Even though the lenses were the same brand and prescription as my usual ones, they weren't as comfy and my vision wasn't as good. But that's not Lenstore's fault either. All in all, I think this company is top-notch and reliable.


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    Quick and reliable lens delivery

    I heard about Lenstore from a buddy and thought I'd check it out since I felt like my old eye doctor was charging me too much. Their website was super easy to use, so I had no trouble finding and buying my contact lenses. They delivered them really fast and on time, which was awesome because I wear my lenses every day. All in all, I'm really happy with my experience.


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    Contact lenses for me and my family

    I always go to this place for my contact lenses because they are so fast and professional. They're always really nice and answer all my questions. Ordering is a breeze and the next day delivery is super quick!




About Lenstore

Lenstore is one of the leading retailers of contact lenses established in 2008 by an Oxford graduate Mitesh Patel. They are saving their customer’s time and effort by selling leading brand contact lenses online. Lenstore is always putting their customer's happiness by providing an easy to use the website and hundreds of in-house opticians ready to answer their questions and free eye tests. In 2013, Lnestore was acquired by GrandVision and become the sister company to the United Kingdom’s high street optician Vision Express.
Products and services of Lenstore: They promise that every customer has an enjoyable experience and receives quality contact lenses at reasonable prices. They offer daily disposables, weekly disposables, monthly disposables, extended wear lenses, toric lenses, multifocal lenses, contact lenses, blink eye drops, renu solutions, eye care products, eye vitamins, lens cases, multi-purpose solutions, sphere, night & day and multifocal lenses. Their staff has the medical knowledge and years of experience to provide the best customer service and advice about contact lenses and eye care. Lenstore only sells high-quality contact lenses and eye care accessories, but they do their best to make sure that their prices are all affordable to provide the best value for money. They are delivering 100% customer satisfaction. If their customers are not 100% satisfied with their purchase, they will happily refund all their money. They are providing fast shipping facility with 90% of orders delivered on the same day.
Complains and feedbacks of Lenstore: For any business, feedback of the clients holds the key to success. Read the honest review of Lenstore here.


Details

Contact Information

Unit A, Gresham Way

SW19 8ED London

United Kingdom

📧 customerservices@lenstore.co.uk

☎ 0800 010 6865

🌐 www.lenstore.co.uk



Categories Lenstore

Online Shop | Personal care


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Last update: December 2025


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