LightInTheBox
Reviews, complaints and customer experiences

Grade10

Overall

10

Ordering

10

Service

10

Pricing

10

Delivery

10
19 rating100 %Would buy here again!

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About LightInTheBox
LightInTheBox is a global online retail company that delivers goods directly to consumers in over 200 countries around the world, including Europe and the United States. The company was founded in 2007 and is based out of Beijing, China. Its website can be navigated in 22 languages. It offers an expansive listing of lifestyle products in a wide variety of catgories, including apparel, home, garden and electronic gadgets & accessories, so customers are spoilt for choice. Whether you're looking for house decor, solar powered phone cases or Halloween costumes, LightInTheBox has it all. In addition, a large number of its products can be customized, such as wedding gowns.


LightInTheBox presents its wedding collection for the summer

It accepts all major credit cards such as Visa, Mastercard and American express for payment, as well as Paypal, Western Union, Wire Transfer, Boleto, Yandexmoney, iDeal and Sofort. Products can be returned within 14 days of being received, tailored clothing items may qualify for free subsequent alterations. Purchases are delivered via major couriers such as UPS, DHL and Fedex. Customers can benefit from very low prices when purchasing from LightInTheBox. This online retailer's competitive advantage lies in its strategic use of China's manufacturing and supply chain. This the key to its broad, varied and cheap stock of good.

Products
LightInTheBox lists 10 main shopping categories on its website: Wedding & Events, Fasion & Jewelry, Phones & Electronics, Home & Garden, Shoes & Bags, Sports & Outdoors, Toys & Hobbies, Beauty & Hair, Cell Phone Accessories and Small Gadgets. It also has separate categories for premium brands and ongoing sales. Each category boasts tens of thousands, if not hundreds of thousands of product listings. LightInTheBox not only offers an extensive catalogue of goods, it keeps its products very cheap and offers low cost shipping around the world. A wide range of clothes can also be custom tailored for men, women and children of all ages.

Customer Reviews
Here you can find real reviews from real customers who have previously placed orders with LightInTheBox. Scroll through to read what other consumers have to say about LightInTheBox. These reviews are based on customer experiences with the company, whether they're about the products, payment, delivery, return policy, value for money or customer service. Reading testimonies from fellow online shoppers about LightInTheBox may help you make a more informed decision about whether to buy goods from this company, whether you're thinking of buying clothes, phone accessories or home appliances online. 

If you have any experience buying products from LightInTheBox, share your thoughts with us!
Your opinion matters, as it can help other people shopping online decide whether they should make their next online purchase from LightInTheBox. Positive or otherwise, we welcome and value each and every customer review as we aim to be fair, unbiased, reliable and trustworthy. You may also want to leave complaints, suggestions, shopping tips or compliments for a particularly helpful employee.

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