Marshall Headphones23 reviews
This rating is based on 23 genuine user reviews submitted directly through US-Reviews.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Ear cushion replacement
I needed some new ear cushions for my headphones, but they didn't have them on the website. However, they were super helpful in finding them somewhere else, and Emma from the chat got them to me really quickly. Now my headphones sound great again, thanks!
Cool new headphones
I got these really awesome headphones and was so hyped to try them out, but you know what? They never arrived! Like, seriously, what's going on? I've been waiting forever and they're still MIA. So bummed out.
Over two years with my headphones
I've been using my headphones for over two years now and I really love them. The sound quality is amazing and I haven't had any major problems until recently. I had to replace the ear pads, which was expensive, and then the headband ripped not long after. When I contacted customer service for assistance, all they did was offer me a voucher for a new pair. I was disappointed because I can't afford to spend more money on headphones just because of one small problem. It would have been nice if they had been more helpful in finding a solution that wasn't so expensive.
Fridge and MG30GFX amp
I bought a fridge and MG30GFX amp from this company not too long ago, and I gotta be honest, I'm pretty bummed out. The fridge makes a lot of noise and seems like it's made poorly, and the amp has been a total pain. I've made up my mind to return both items this week and look for a different brand. I really wish I hadn't bought from this company.
Left earbud stopped working
The dang left earbud on my headphones just quit on me outta nowhere! Hadn't even had 'em for that long. So, I hit up customer service and lo and behold, they were super quick and helpful. They had me try a few things to fix it, but when that didn't work, they sent me a new pair right away. It was easy peasy, no fuss at all, and I really liked how straight to the point they were. Gotta say, I was pretty dang impressed with both the headphones and the customer service.
Portable speaker for classical music lovers
The sound from this little speaker is so good, especially for people like me who really love classical music. I mostly use it in my office, and I have to say, I'm very happy with how great my music sounds coming out of this small two-speaker box. The design is really well-made, and the customer service was amazing. I definitely think this portable speaker is perfect for anyone who wants a small, top-quality audio experience.
Wireless headphones
I've been a supporter of this brand for a while now, but I had a really bad experience with their customer service recently. The automated responses I got didn't help at all, they were just generic and unhelpful. I was close to calling it quits after being loyal for ten years. It was annoying to feel like I was just another customer to them. But then Sherri from customer support stepped in and fixed everything quickly and efficiently. So glad she was there to help out.
Wireless headphones purchase
The wireless headphones I bought are amazing! I've never had headphones this good before. The sound quality is outstanding, and the battery life is seriously impressive. Plus, they're so comfortable, even if I wear them for a long time. I'm really happy with my purchase.
Replacement of faulty headphones
I recently had a problem with a pair of Mode EQ headphones I bought, so I reached out to customer support for help. I have to say, the support team was super helpful and efficient in finding a solution for me. After a few days of talking about the issue, we decided that replacing the headphones was the best option. I was pleasantly surprised that I didn't have to send back the old headphones; instead, I got a replacement package without any fuss. Even though I didn't keep track of all the emails we sent back and forth, I really appreciated the updates and communication from the support team. Overall, I'm really happy with the service I got from Marshall Headphones.
Brand-o headphones
Man, I just gotta say, I snagged these headphones and they're absolutely killer! The sound quality is off the charts and they're sleek as can be. On top of that, the customer service was top-notch. They were super communicative and really went above and beyond to find what I needed. I'd 100% suggest these headphones and this shop to anyone, no matter where they normally shop. They seriously know their stuff and are always ready to lend a hand!
Major IV headphones
The Major IV headphones have totally blown me away with how awesome they sound. I mean, seriously, they sound amazing, especially for how small they are. And can we talk about the battery life? It's like it goes on forever. Plus, the controls on the knob are super easy to use and just make the whole experience even better.
Stanmore II purchase on Black Friday
The sound on that Stanmore II I bought on Black Friday is just top-notch! Snagged it at a nice discount and I'm thrilled with it. But, I hit a little snag with the delivery address. Annoyingly, you can't fix any errors once your order's in, which was a real headache.
Minor III earphones
The customer service at this place is amazing! I had a problem with my Minor III earphones and the staff really went the extra mile to help me out. They kept me updated throughout, despite a delay, and managed to fix the issue in the end. Now that's what I call top-notch service!
False advertising and misleading return policy
I just bought something from this company, but I found out that their return policy isn't as clear as they say. They say they offer a full refund within 30 days, but they don't say that customers have to pay for return shipping. Also, they don't tell Canadian customers that the products are shipped from the USA, which can lead to high return fees. This lack of transparency feels tricky and unfair coming from a popular brand. I won't be buying from them again and I'll make sure to tell others to be careful.
Speaker repair, Woburn 2 offered
I was really excited to have Alex and Ian help me out when my speaker broke. They were really cool and helped me send it in for repairs. Unfortunately, they didn't have the parts to fix it, but they offered me a refurbished Woburn 2 instead. I only had to pay for the shipping, which was really awesome of them. I now have about 8 Marshall products and they all sound amazing! Marshall has been in the game for a long time and their new stuff is just as great. Definitely take a look at Marshall online or at Best Buy, you won't regret it!
Factory Tour Experience
My recent tour of the factory was really cool. The receptionist was super friendly and the guide who showed us around was very informative. Seeing the amps and guitars that belonged to famous rock musicians was amazing, especially for someone like me who loves music. Watching how the amps are made was so interesting, and visiting the sound studio was definitely the best part. I suggest going on this tour if you can - it's worth it!
Fantastic products, excellent customer service
I just bought something from this company and I gotta say, I was blown away. Not only were the products amazing, but the customer service was top-notch too. The person I talked to was quick, friendly, and really knew their stuff. It was nice to chat with someone who cared about their job and the products they sell. It felt like a real conversation, not just someone answering a question. I highly recommend this company. Thanks a bunch.
Got my new headphones
Just got some new headphones after dealing with a bad pair for way too long. The Marshall IVs are so good - they totally block out any background noise, perfect for when I'm jamming out to music. Only downside is they're not the best for online meetings. Thinking about getting another pair for my husband because I'm obsessed with them!
Outstanding headphones and customer support
The headphones I bought are awesome, they have really great sound quality for the price. I like that they have a one-button control that is super easy to use. The only problem I had was a little sizzle noise during long phone calls. But, when I reached out to customer support, they were so quick and friendly! They worked hard to fix the issue and ended up sending me a replacement pair. Their customer service was really amazing. I'm definitely sticking with this brand for all my future purchases.
Stanmore speaker repair
I reached out to customer service about my old Stanmore speaker that stopped working after almost 10 years. Emma was super helpful and gave me free repair service, just had to cover shipping. The whole thing was simple and straightforward. Big thanks to Emma for the awesome service!
About Marshall Headphones
Marshall Headphones is a subsidiary brand of Marshall Amplification PLC, an English company renowned for its production of musical amplifiers, speaker cabinets, personal headphones, and earphones. The company's history in amplification began in 1962, founded by Jim Marshall, and it has been closely associated with rock and roll music, contributing to the distinct sound of numerous musicians and bands. The diversification into headphones and earphones, branded as Marshall Headphones, has allowed the company to extend its iconic legacy in sound and design into the personal audio space. This line was introduced in the 2010s, leveraging the brand's heritage in audio excellence and vintage aesthetics to appeal to a broad audience, from professional musicians to everyday consumers seeking quality sound and iconic style.
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Categories Marshall Headphones
Online Shop | Fashion | Multimedia & Magazines
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Letzte aktualisierung: November 2024
Review with most votes
World class products
Need not any introduction of this very special brand known world wide .Marshal always confirm their presence when talk about Bose,JBL,Sony world known leaders in audio industry.... Read onBy: Cameron