Merlin Cycles - Overall Rating based on 26 reviews

96% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-16
MTB Upgrade parts
I ordered some new tires, grips, and an extra inner tube. The price was good and they arrived fas...Read on
Max Ziemann

Most relevant negative review

  2024-04-08
Shimano Ultegra disc brake shi
Installing these Shimano Ultegra disc brake shifters & calipers was a real pain because I nee...Read on
Idell

Review with most votes

  2020-10-12
My choice of cycle
I can't remember when I last visited any shop for shopping either a small thing or big thing . I...Read on
Booker

Reviews (26)

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    MTB Upgrade parts

    I ordered some new tires, grips, and an extra inner tube. The price was good and they arrived fast and well packaged. I've bought from this company before and never had any problems. Overall, thumbs up!


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    E-Bike battery

    I recently got a great deal on a new battery for my electric bike! They shipped it to me really fast and the customer service was awesome. I'm really pleased with my purchase, it's made me super happy! ?‍♂️? Thank you!


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    Fast delivery to Guernsey

    I can't believe how easy it was to order bike parts! I placed my order at 1 pm and got it the very next day - all the way to Guernsey! It's pretty amazing. Plus, they give you loyalty points for your next buy. What else do you need? Merlin Cycles really impressed me with their top-notch service.


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    Multiple purchases of bike accessories

    I've purchased a lot of bike accessories from this company and I've never had any problems. Their prices are really good and they ship things out super fast. I definitely suggest them to anyone in need of cycling gear.


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    Shimano Ultegra disc brake shifters & calipers

    Installing these Shimano Ultegra disc brake shifters & calipers was a real pain because I needed to shorten the hoses. But the worst part was that the brass barbs I needed weren't in the kit. I contacted customer service at Merlin Cycles for help, hoping they would just send me the missing parts. But instead, they suggested I cut the barbs out of the hoses myself. It was a messy and frustrating process that ended with brake oil everywhere and me feeling let down. Overall, the lack of parts and unhelpful customer service experience has put me off from buying from Merlin Cycles again in the future.


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    Shadowtech rear mech 10/11 speed

    I found the perfect rear derailleur for my bike at a really good price on Merlin Cycles' website. Ordering it was super easy and I got it delivered the next day. The service from Merlin Cycles was great, and I'm really happy with my purchase.


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    2 x road bike tires and tubes

    I recently picked up a couple of new road bike tires and tubes to replace my old ones. I was super pleased with the whole transaction. The communication was excellent, the price couldn't be beat compared to other places, and my order arrived promptly and in great condition. The only drawback was that the tubes weren't quite as high quality as the tires, but they'll work fine for my training rides. All in all, it was a fantastic experience and I will definitely be coming back as a customer in the future.


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    Brake purchase for race

    The people working at the store were amazing! They really went the extra mile to make sure my order was sent out quickly, even though there was a delay. Thanks to their dedication, I got the brakes I needed right before my race. I'm so thankful for their help!


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    Carbon handlebar purchase

    I was so stoked when my carbon handlebar showed up so fast! I scored some awesome deals on their website, which was a huge bonus. The only bummer was that the handlebar could've been packed better to avoid any damage while being shipped. Luckily, it made it here in one piece. All in all, I was really impressed with the quality of the gear and how quickly it arrived.


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    Item exchange

    I had to return something I bought because it didn't fit right. The person I spoke with was really friendly and helpful. They refunded me right away for the first item and kept me informed throughout the process. The new order was processed quickly, and I received the replacement jacket for my son in just a few days!


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    Saints brake set

    I recently got a brake set from Merlin Cycles and I'm so happy with it. It was just like how they described it on the website and the quality is really great. It was super helpful to have all the details in the product description, which made it easier for me to decide to buy it. Plus, ordering it was a breeze and the whole process was user-friendly. I was surprised at how quick the shipping was to the US; I got my product within a week of ordering. Overall, my experience with Merlin Cycles has been awesome and I'll definitely be shopping with them again.


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    G2 Claris bike purchase

    I just bought the G2 Claris bike from this store, and I gotta say, I'm really impressed with both the bike and the service. The bike is really high quality, and my partner fell in love with it on the first ride. The prices were super reasonable, so it was an easy choice for us. I'll definitely be going back to Merlin Cycles for all my biking needs in the future.


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    Hayes brake alignment tool purchase

    I had a good experience with Merlin Cycles overall. Ordering was simple and easy. But I was kinda disappointed with the Hayes brake alignment tool I bought. It was bigger and harder to use than other smaller and cheaper options, which made it tough to get everything lined up just right.


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    Look Keo Pedals

    The Look Keo Pedals really came through for me when it comes to giving me more power and keeping my feet comfy during rides. The wider design gives my feet plenty of room to chill out on those long trips. Only downside is they can be a bit snug when it's time to unclip. But all in all, I'm happy with my buy.


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    Road bike

    I was really happy with the road bike I bought online recently. The website had a lot of options and the prices were good. Ordering was easy and the delivery was quick. The bike came in perfect shape. All in all, I had a great shopping experience at that online store.


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    Quality products, Great prices, Fast delivery

    I've been a customer at this cycling store for years and I always come back because they have great products at amazing prices. Their quality is top-notch and I've never been let down. Their website is easy to use and I always find what I need. Plus, they deliver super quickly, which is important when I need gear fast. I highly recommend this store for all your cycling needs.


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    Recent bike parts purchase

    I recently got some bike parts from this online store and I gotta say, I was really impressed with their service. Ordering was a breeze with no problems at all. The item I got was exactly what I wanted and it was in perfect condition. The prices were also really good compared to other online stores I looked at. In general, I would definitely suggest this online shop to anyone who needs quality bike parts with top-notch service.


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    Continental GP5000 tires

    I was finally able to save up enough allowance money to get some new tires for my bike. I checked out the bike shops near me, but the prices were crazy! Then I came across this awesome website where I could snag the same tires for a way better deal. Score!


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    New bike helmet

    I got this really awesome new bike helmet from this place and it's seriously cool! I found it on sale and the price was amazing. The company communicated with me really well and the delivery was super fast. I'm just really happy with my purchase!


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    I got a cool bike helmet

    I'm loving my new bike helmet that I got from this place! The website was so easy to navigate, and I found exactly what I was looking for without any issues. The prices were competitive and I received my helmet really quickly, it was like magic! Overall, I would give it an A+ rating.