MLSStore Reviews

: 25
0% Would buy here again

Most relevant negative review

  2024-03-31
Team jersey
This site is a complete mess. My last order disappeared during shipping and no one bothered to ex...Read on
Goodwin

Review with most votes

  2021-01-11
Sounders zip hoodie
The hoodie I ordered came with a plastic zipper that constantly sticks and is way too annoying to...Read on
Alex Bransky

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    No more soccer on regular TV

    I'm really upset that MLS decided to stop showing soccer on regular TV just because they made some deal with Apple TV. I don't want to shell out extra cash just to watch my team play a few matches. It's not fair to us fans and I think the league is gonna lose supporters because of this greedy decision.


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    Kid's shirt purchase

    This online store is the worst I've ever dealt with. They charge way too much for shipping and add sneaky extra fees to your order. The other day I had to send back a kid's shirt because it was the wrong size, and I couldn't believe they slapped me with over $20 just for shipping! It's crazy and totally unfair. Do yourself a favor and steer clear of this place.


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    Limited edition jersey order

    I ordered a limited edition jersey that was in stock and my size. However, two weeks later, I received an email saying it was no longer available and got a refund. I'm really upset since I missed out on a one-time purchase, and now I won't be able to buy it at all. I should have just bought it in person at the stadium instead of waiting to order online. This site has left me disappointed and frustrated.


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    Little league shirt

    I bought a little league shirt and it was missing part of the print! I was really disappointed because it was kind of expensive, especially since I had to have it shipped all the way across the world. And when I tried to reach out to them, it was nearly impossible - they just kept transferring me to different people who never responded!


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    Shirt purchase issue

    I had a really bad experience with buying something from this store. I found a shirt I liked that was on sale, but as soon as I put in my credit card info, the sale price disappeared. I quickly canceled my order, but they told me it would take 2-7 days to get my money back.


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    Sneakers and jersey

    I just bought something from this website, and everything was fine until I got to the final screen and my total went up by $20 out of nowhere. Turns out the shipping got switched to expedited without me even saying yes to that. So I hit up customer service about it, but they tried to give some lame excuse for what happened. Ended up canceling my order and won't be shopping there again.


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    Jersey

    I picked up this awesome jersey, but man, it took so long to get here! I tried calling them, but no one answered, and I was beginning to lose my mind! All those reviews I read were spot on - those guys are complete crooks and scammers. I'm fuming, they should be locked up for what they're doing. Seriously, steer clear of them at all costs!


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    Miami Jersey

    Don't buy from the MLS store. They will give you a delivery and shipping date and will NOT even ship your product by that date. Then their useless customer service will not solve anything.


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    Customized Jersey

    I ordered my husband an LA Galaxy custom Herbalife jersey for his birthday at the beginning of March with a shipping date of about 10 days. For 2 months I received emails saying "sorry delay in shipping" and provided new estimated dates that came and went. I even chatted with a live agent a few weeks ago who assured me it was coming. Fast forward to today and I received an email that says my order cannot be fulfilled. Really, two months later! What poor customer service to string someone along for months when in reality they never even had the product. They say they will refund and are giving me a 25% coupon...which is useless as I will never order anything from here again. Advice to the store stop selling products you don't have! The craziest part is if I go on their website at this moment it shows I can still order the exact same thing. Buyer Beware, I know for a fact they do not have product ID: 4696938 the white jersey, but selling it with a shipping within 8 days!


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    Jersey

    I ordered a jersey for my grandson’s birthday. It’s been 6 days and has not yet shipped. It’s “processing”. What does that mean? No processing has happened at all. Troubles contacting customer service. You can’t chat with them and if you call you have to hold on for a very long time. And what is the $1.99 handling fee? When you already are spending over $100 and they add in handling fees? But I’m more frustrated with shipping because he will not have this by his birthday. I ordered it May 7 and it says it won’t arrive till May 25.
    Ridiculous.


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    Casquette masque et veste

    Commande passé depuis plus 2 mois et marchandises jamais reçu et pas moyen de les contacter


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    Jersey and Hat

    Ordering appeared straightforward. These were purchased as a birthday gift for an 11 year old. Expedited 4 day shipping was purchased to make sure they arrived before his birthday. Over a week later they still haven't arrived. They missed the birthday party and all the company can do is express that they understand the frustrations....customer service is awful.


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    Portland Timber’s beer glass

    Very disappointed. The glass was $12.99 and shipping, which was not shown before the purchase was also $12.99. Which is high for a glass. I’ve had the glass now for two months. I washed it by hand as instructed, and already the decals and writing on the glass came lose and started coming off as I washed it.


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    Sounders zip hoodie

    The hoodie I ordered came with a plastic zipper that constantly sticks and is way too annoying to use. When returning the item they wouldn't give me a refund for the full amount unless I opted for an MLS Store gift card.


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