NET-A-PORTER Reviews
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Reviews (21)
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Return assistance
The customer service from this online store is amazing, especially from the guy named Johnnie. He helped me out with the Returns Service really quickly and got everything sorted out for me without a problem. He made the whole return process stress-free and I was super happy with how it turned out. Thanks to Johnnie's great customer service, the return and refund went smoothly.
Faulty item exchange
My experience with NAP was really disappointing. I bought something that ended up being faulty, and it took them forever to process the exchange. It was such a headache and wasted so much of my time. I wouldn't suggest them to anyone because their customer service was so unprofessional and inefficient.
Review with most votes
Faulty item exchange
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