Outdoor Cover Warehouse Reviews : Share your review & read experiences
All reviewsOutdoor Cover Warehouse
11% Would buy here again
All reviews (9)
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quotCustomquot boat cover that did not fit at all
I ordered a "custom" boat cover that turned out to be way too small and did not have enough room to cover the equipment (such as rails and the ski hitch) that comes standard on this model of boat. Ordered it in June and didn't need to put it on the boat until September, past the 30 day return time. Customer service basically gave me the heisman, told me "too bad." So, that was $500 down the drain. DO NOT order anything "custom" from this crew!
boat cover
I ordered two cover in oct of 21. They shorted the shipment but took my money. I talked to Morgan in customer service and they saw the problem and promised a replacement. It has been 2 months, 10 phone calls and a variety of excuses. shipped to the wrong warehouse, out of stock but they are making one, In stock and will ship in 3-4 days. Now is impossible to get someone to answer the phone.
Boat Cover
Buyer beware! I called and talked to Morgan about a boat cover and was confident about buying from this company after my conversation with her. The boat cover did not fit! I emailed pictures of how our current cover fits around the outboard motor to Morgan and she sent pictures of options that should fit our boat. They won’t cover the cost of the shipping to ship back within the 30-day return window and BEWARE there is an 18% restocking fee! No confidence in this company at all!
premium boat cover and motor cover
BUYER BEWARE. The quality of the product and materials is top grade. The quality of the workmanship is very good but far from excellent. The fit is so so. This company advertises free returns within 30 days of purchase. Multiple phone calls and two return requisitions were completely ignored. Before purchasing, I did Nicole call me and she was very helpful which gave me confidence to purchase my 1253.00 boat cover. She gave me her direct line and extension unfortunately when it came time to help me with the return, she has never responded. I'm sure they do take returns but they sure made it impossible for me to return my sloppy fitting cover and of course now the 30 day window has expired. They will tell you what you want to hear and then make it a point to ignore your communications. I had recommended this company to an acquaintance but had to warn him that they do not stand by their word. He purchased from a different company.
Bimini boat top
I ordered a Bimini top on December 16 and was told the top was in stock and would be shipped to my home with an arrival prior to Christmas. On January 6th I still had not received the top. I called customer service who advised the top was not in stock and had not been shipped. The lady offered me a different color or another would be manufactured but it would take more time. Basically I was lied to and left hanging. This top was a Christmas present for my daughter and son-in-law and needless to say this has been a disappointing experience. I would not recommend this company to anyone. I cannot do business with liars......
Custom fit car cover
Placed my order on November 6th was supposed to be delivered by the 27th no calls no communications at all over it so I call they tell me it's going to be 3 to 4 more weeks they had no problem taking my money but they didn't tell me about their delays service is horrible spend your money elsewhere
car cover
Never got the cover, ordered the cover, called customer service to try to get a delivery date numerous times, was told they would get back to me. Only one person got back to me out of many attempts. I would NOT recommend this company to any one. Their product may be a good on, but their customer service is worthless.
Rv cover 0492901
Have had this on order since early july with no communication back. Now cant get anyone to answer my call
the cover is good in quality
I bought one for my car. the cover is nice and also protects it from dust and all. Also the size is amazing so i don't have to face any kind of issue while putting it.
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