Renpho - Overall Rating based on 24 reviews
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Lost package situation
My package went missing, but the company quickly resolved the issue and showed genuine concern for helping me. Even though the package eventually arrived, they kept me updated throughout the whole process. The customer support was really great and provided me with valuable assistance.
Foot massager replacement
Don't bother with other companies, this one really cares about their customers! When my foot massager started acting weird, I reached out to customer service and they jumped into action. I just sent them a video of the problem, and they sent me a new one without any trouble. I'm so grateful for their fast and effective help. The foot massager is amazing, I use it daily and it's now a must-have in my relaxation routine.
Lightweight and powerful massage gun
I recently saw this massage gun during my physical therapy appointment and I was instantly intrigued. It's lightweight, has a sleek design, easy to grip, and packs a powerful punch. I ordered it online and got it in just a few days. I showed it to a friend who was experiencing sciatica pain, and she ended up buying one for herself. Then, she showed it to her neighbor who was also impressed and ended up purchasing one. Needless to say, we all absolutely love it!
Eye Massager
I bought the Eye Massager and I've really been liking it. It's been relaxing and it seems to be helping with my dry eyes. The only downside was that it didn't come with a "quick start" guide, which would have been useful to know to charge it when I first opened the box. It was a little confusing at the beginning, but once I charged it up, it became easier to use. It took some time to get used to the buttons and touch controls, but I eventually figured it out.
Smart scale purchase
I just got my new smart scale and I was really happy with how it was packaged and what it looks like. The only downside was that there wasn't a manual included. When I tried to get in touch with customer service for help, I had trouble because I didn't have my order number handy. Eventually, I figured out how to set up the scale and sync it with my phone to keep track of my health data. I think it's really cool that I can monitor my BMI and visceral fat percentage. This smart scale is definitely worth the price, especially compared to other expensive options out there. Overall, I'm really pleased with this purchase and would definitely recommend it to others.
Foot massager purchase
I bought a foot massager not too long ago and it ended up having some problems. I decided to contact Customer Support and was really happy with how Carlo went above and beyond to help me fix the issues. All in all, I had a really positive experience with their Customer Service and I would definitely suggest them to anyone needing help.
Two machines
I had such a great experience with the customer account representative at this company. They knew all about the product and were able to answer every question I had. Because of that, I ended up buying two machines from them. The representative was so nice, professional, and gave awesome customer service the whole time. I was really impressed with how knowledgeable and helpful they were.
Eyeris1 blue eye massager
This was actually our first time buying this product online, as a little Christmas surprise. See, my daughter spends all day working on the computer and was complaining about her tired, strained eyes. To make matters worse, she also gets migraines. So, I thought I'd give the Eyeris1 blue eye massager a shot and see if it could help her out. And you know what? It did the trick! My daughter says it's super comfy, helps her relax, and really does a number on relieving all that tension from staring at screens all day. Plus, she loves that she can listen to music while using it. She's already seen some improvements in her symptoms, so I'd say this gift was a total win.
Massage gun purchase
Oh my gosh, this massage gun is absolutely amazing! I am totally obsessed with it and use it constantly. It works wonders on my achy shoulders and neck after a tiring day of school and homework. The great thing is that it helps loosen up my muscles, so I can continue dancing and playing sports without feeling terribly sore the next day. I even share it with my friends occasionally because it's just that fantastic.
Neck massager exceeded expectations
Man, let me tell you about this neck massager I got - it seriously impressed me! The delivery was crazy fast, the packaging was top-of-the-line, and the actual product exceeded all my expectations. When I change up the position on my neck, it's like getting a deep tissue massage right into my shoulders, which is exactly what I needed. I love that I can concentrate the massage on one area, especially since I've been a massage therapist for years. Being able to focus on specific spots that need work makes this an essential tool for me.
Lightweight massager
This lightweight massager is seriously amazing! It's so easy to use and works incredibly well, especially after a long day in front of the computer. It feels like a total lifesaver for when I'm feeling stressed and tired. With different massage modes and heat settings, it's the perfect buddy for relaxing. I absolutely suggest this product to anyone in need of some unwinding and relaxation.
Crappy product
I'm really frustrated with my purchase from this place. The product I received was awful and I really wish they offered free returns for it. It doesn't seem right that I'm stuck with this low-quality item. I for sure won't be shopping here again.
Bluetooth Body Fat Scale
I bought a Bluetooth Body Fat Scale and it was okay. The scale itself worked fine and gave accurate measurements, which is what I needed. However, the company experience was just average. The website was easy to use but nothing special. Customer service was alright, they answered my questions quickly but didn't go above and beyond. The price was fair, but not the best I could find. The delivery was on time and the product arrived in good shape, so that was good.
Eye massager purchase
I just bought this awesome eye massager with heat online and got a really good deal on it. The quality is top-notch and the design is super stylish. It's been a lifesaver in helping me with my headaches. I totally recommend it to anyone looking for a nice, relaxing eye massage.
Dry eye relief
I've been dealing with dry eyes for a while now and I've tried so many different products to get some relief. But then I found this one and thought, why not give it a shot? And I'm really happy I did, because it's actually made a big difference for my dry eyes. The irritation is gone, and now my eyes feel naturally moist. I'm really happy with how well it's worked, and I plan to keep using it in the future.
Electric massager broke after 6 weeks
I was so bummed out with the electric massager I bought. It crapped out on me after just a few uses. I thought it would hold up better for the price I shelled out. I wouldn't suggest this product to anyone.
Key part, good price, quick shipping, ease of ordering
The part I bought was just what I needed. It was a good price, came fast, and no problems with delivery. Ordering was easy and way better than other online stores. I give it an A+ overall!
Thigh pain relief sleeve
I've been using this thigh pain relief sleeve, sometimes even the whole sleeve, to help with this gnarly pain and numbness I've been feeling in the front of my thigh. It's not sciatica, but it's a different kind of pain that I dealt with years ago for what felt like forever. Ever since I started using this thing every day, it's really been a game-changer for me. I found the sweetest deal on the company's website, plus it was endorsed by this dude on YouTube, Will Harlow.
Massage tool for enhancing sessions
As a massage therapist, I recently bought a new tool to step up my game with clients. And let me tell you, it's been a game-changer! My clients are loving it - it's super quiet, strong, easy to use, and a breeze to clean. I even splurged on the therma attachment, and it's totally worth it. Since I started using it, my clients' muscles have been so much more flexible and easier to work on. It's been an awesome addition to my practice, for sure.
Slow response, product discrepancy, return issue
The customer service took forever to get back to me, and when they finally did, they weren't very helpful. The product I got wasn't what I expected, and when I tried to send it back, I ran into a bunch of problems and couldn't actually return it. I asked for help, but I didn't really get any useful answers.
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