smokstore - Overall Rating based on 33 reviews

39% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-22
Replacement item process
I gotta share about my experience with the customer service folks at this store. They reached out...Read on
liliana

Most relevant negative review

  2024-04-14
E-cigarette starter kit
I recently got this e-cigarette starter kit from an online shop. The ordering part went smoothly ...Read on
andy

Review with most votes

  2019-11-03
My go-to vap store all the tim
It is the place where me and my friend lean on for any vap stuff. I recently again bought some s...Read on
Lavander Loraine

Reviews (33)

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    Vaping device

    I just got back into vaping and was on the lookout for a specific device that caught my eye. I found it on this website and despite some reviews making me a bit nervous, I still went for it and placed my order. The shipping did take a bit longer than I hoped, about a couple of weeks. But when the device finally arrived, it was in perfect shape and sealed up in its original packaging. The brand security label was on point and my card had no issues post-ordering. All in all, I'm happy with my purchase from this shop.


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    Pod system

    I just bought a pod system from this online shop and got a little annoyed because it took forever to show up. With everything going on right now, it makes sense why it was delayed. But guess what? When my pods finally got here yesterday, I was actually impressed. Even though it took a while, I gotta give props to the folks running this store - they're legit. Looks like they're putting in the effort to get orders out, so I gotta give them credit for that.


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    cfngjg

    It is the place where me and my friend lean on for any vap stuff. I recently agcUSTOMER sRVICE pHONE NUMBER +1...8O5...706...7466
    cUSTOMER support pHONE NUMBER +1.8.0.5.7.0.6.7.4.6.6ain bought some stuff such as rebuildables, built-in battries, and some other accessories. We are quite fond of vap...


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    Smok RPM40 (twice!)

    No shipping notification, no tracking number, no product. No response via email. This place is a scam. Beware!


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    Coils

    Completed my purchase got no order number have sent 3 emails to them and they will not respond. Contacting my credit card to dispute the charges. Don't do business with this company!


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    Vape kit

    I ordered on 2/13 and there is still no status of shipment as of today 3/8. Will never order here again, if I ever get my order at all…


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    vape

    I've ordered from them a month ago and as of now, there has only been a shipping level completed and the status says USPS awaiting item.


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    rpm-40/rpm rba coil / 5-10 adaptor

    ordered products and got them several weeks later two items were wrong but the costumer service quickly resolved issue and sent corect items no hasel and its all good so that gives them a thumbs up in my book


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    vapes

    took 3 months To get my package and they stoped replying to my emails after a while when I was asking about them wouldn’t shop here it takes way to long to get your items even for the price


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    Mag p3 and coils

    Took over a month to send, paid shipping and handling. Got a 60$ bill from fed ex for shipping of the product and Smok would NOT Pay it. Said it's not their problem. DO NOT BUY FROM SMOK ONLINE.


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    Novo 2 Pods

    I ordered on 3/26. They claimed to ship on 4/5 but today is 4/30 and my package has not been shipped. I emailed three times from 4/15 to 4/27 before I got a reply stating they couldn't find it and are resending. Joke of a company.


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    2 Kylin tanks

    The ordering of it was easy as it can get since all online ordering is about the same, however once you have paid kiss you sweet money good bye being as you will not hear from them again. Only way to contact them is by email that they will not respond to. Sent a simple question of what is my tracking number 2 weeks ago and still no response. You would think that would be simple, guess that is too much to ask for. Here it is 30 days later no product and no communication from them still. Bad Bad Business!!! Stay away.


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    My go-to vap store all the time

    It is the place where me and my friend lean on for any vap stuff.
    I recently again bought some stuff such as rebuildables, built-in battries, and some other accessories.
    We are quite fond of vaping. and this seem to be present the best deals and wide variety of stuff all here.