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Reviews smokstore
Smoking has become a worldwide activity as many individuals carry it out. Different persons smoke for different reasons. Some smoke for fun and leisure, some smoke because they are in cold countries to help in heating their body systems. Vape has become a common activity in many countries. Are you interested in vaping products and accessories? Looking for the best online platform that you can get access to quality vape products and accessories? Welcome to Smokstore. Read customer reviews about Smokstore here on US-Reviews and find experiences from previous customers.
About Smokstore.
The company is located back in china in Shenzhen. It was established back in the year 2013 and has been in operation to date. Smokstore is online vape retail and wholesale store that is known for its unique and quality electronic products at very affordable prices. The company is a worldwide operating business and is a top-rated entity when it comes to electronic cigarette products and accessories. The company is a privately operated and managed company to attain maximum profits from all the products they sell. Smokstore is categorized under a distribution industry as most of its products can be accessed through the company's website or shopping platform. Smokstore has a limited number of employees who work hand to hand with the company's management board to make sure all the products and services and the long term and short term goals and objectives are met. The company aims at providing and delivering quality and affordable vaping products to its customers.
Products and Services provided by Smokstore.
Smokstore, as an online wholesale and retail company dealing with vaping products, is known to provide its customers with highly rated commodities. Customers can find and purchase these products through the company's online shopping platform. The products come in different categories. Some are the newest electronic cigarette products that are of competitive price. You can also shop according to brands. Brands can be accessed from over 90 sample products. They include Vandy vape, Joyetch, Smok, Aspire, Wismec among other products. Vape kits can also be found differently from the shopping platform and include vape mods, vape tanks, and other accessories. Orders can be shipped from China through China mail post or any other express shipping method. Bulk orders can be made from the company's shopping platform and website after the creation of an account. Shipping is done globally to the customer's destination and a discount is given to bulk buyers. Payments of products after purchase can be through bank transfer, PayPal, and western union. For more information about the company's products, customers can email their questions and complaints through info@smokstore.com. The customer service team reply's to all the emails within 24 hours. For any questions or inquiries, you can contact their customer care representative at info@smokstore.com.
Comments, complaints, and opinions.
Have purchased any vaping products or accessories from Smokstore before? How are their prices and quality of products? Leave a review below and share your experiences with others to attract future customers.
smokstoreReviews, complaints and customer experiences (16)
Ordering
4.6
Service3.6
Pricing
5.2
Delivery3.2
My go-to vap store all the time
It is the place where me and my friend lean on for any vap stuff.
I recently again bought some stuff such as rebuildables, built-in battries, and some other accessories.
We are quite fond of vaping. and this seem to be present the best deals and wide variety of stuff all here.
By: Lavander Loraine 03-11-2019
joey13-09-2021
Ordering
Service
Pricing
Delivery
Would buy here again
Yes
8
rpm-40/rpm rba coil / 5-10 adaptor
ordered products and got them several weeks later two items were wrong but the costumer service quickly resolved issue and sent corect items no hasel and its all good so that gives them a thumbs up in my book
By: mike lebrun16-04-2021
Ordering
Service
Pricing
Delivery
Would buy here again
Yes
10
Kylin aio tank
Don't respond to emails and have very poor communication with customers. Will never use this website again and I urge people to do the same.
By: Jason Epplett06-08-2021
rivera oscars06-08-2021
(ð‹ðˆð•ð„)ðð„ð‘ð’Oð ðð‡ðŽðð„ ðð”ðŒðð„ð‘ +ðŸ ðŸ´ð—¢ðŸ± ðŸ²ð—¢ðŸ´ ðŸ±ðŸ°ð—¢ðŸ² (ð‹ðˆð•ð„)ð’ð”ðððŽð‘ð“ ð‚ð”ð’ð“ðŽðŒð„ð‘(ð’ð„ð‘ð•ð ˆCð„) +ðŸ ðŸ´ð—¢ðŸ± ðŸ²ð—¢ðŸ´ ðŸ±ðŸ°ð—¢ðŸ² ðð‡ðŽðð„ ðð”ðŒðð„ð‘+ðŸ ðŸ´ð—¢ðŸ± ðŸ²ð—¢ðŸ´ ðŸ±ðŸ°ð—¢ðŸ². . . .. (ð‹ðˆð•ð„)ðð„ð‘ð’Oð ðð‡ðŽðð„ ðð”ðŒðð„ð‘ +ðŸ ðŸ´ð—¢ðŸ± ðŸ²ð—¢ðŸ´ ðŸ±ðŸ°ð—¢ðŸ² (ð‹ðˆð•ð„)ð’ð”ðððŽð‘ð“ ð‚ð”ð’ð“ðŽðŒð„ð‘(ð’ð„ð‘ð•ð ˆCð„) +ðŸ ðŸ´ð—¢ðŸ± ðŸ²ð—¢ðŸ´ ðŸ±ðŸ°ð—¢ðŸ² ðð‡ðŽðð„ ðð”ðŒðð„ð‘+ðŸ ðŸ´ð—¢ðŸ± ðŸ²ð—¢ðŸ´ ðŸ±ðŸ°ð—¢ðŸ². . . ..
Ordering
Service
Pricing
Delivery
Would buy here again
Yes
2
Smok-Vape-Pen-Nord-19-22
Smok-Vape-Pen-Nord-19-22
Advertise showed two pens and I purchased them on July 26.
I had to contact SmokStore on Aug 2rd because I did not receive a tracking info. Coco emailed back saying they don't have the color I wanted and it's only for one pen.
I had to send the link to show that it's for two SMOK pens on SmokStore's site to be delivered and Coco claiming to be all confused and they don't have the product... No response when request for refund
Now I have to call my credit card company on SmokStore to resolve since CoCo is a big fat crook
By: EC03-08-2021
Ordering
Service
Pricing
Delivery
Would buy here again
Yes
2
$43 tobacco pipe
Fraud via Bitcoin: when finalizing my order credit card payment was rejected (Wintopay gateway) repeatedly -- I tried several cards. The other option was bitcoin which I successfully sent through the Smokstor.com portal.
Receiving no confirmation I contacted their customer support who replied the order was canceled due to card payment failure. I made several simple English attempts about bitcoin payment and forwarded bitcoin payment documentation, but customer service kept replying "card payment failed" like a parrot. The Smokstor rep eventually claimed no affiliation with or knowledge of bitcoin, even though Bitcoin Payment is plastered all over their web page.
This is likely fraud collusion involving Smokstor.com and Wintopay Services. North American credit card payment is set to automatically decline and the buyer is forced to bitcoin, where there are no safeguards. Then Smokstor simply disavows the order.
Multiple emails & documentation to info@smokstor.com and smokstor@outlook.com, and to Wintopay Support resulted in identical parroted response about card failure. Tellingly they nevered even referenced bitcoin in their responses, except once to deny. I sought and received outside bitcoin payment confirmation (Coinbase). Still nothing.
The intention was clearly to collect payment and send nothing. The standard definition of fraud. Avoid completely.
By: HH15-04-2021
Ordering
Service
Pricing
Delivery
Would buy here again
No
2
Smok mag p3 coils
Ordered coils for my smok totaling $32.43 after not receiving them I emailed them to ask where there are. I was told that my order had been canceled and I'd need to reorder to which I replied that I was charged already. They replied that I should see no charge on my bank account but I certainly WAS charged. They stole my money, lied about it and then tried to tell me to reorder. My account on their website has been deleted apparently. THEIVES..STAY AWAY
By: Crystal Rhodes26-03-2021
Ordering
Service
Pricing
Delivery
Would buy here again
Yes
3.5
Vape pen
Do not order from this company. Sure I recieved what I ordered, however they used my credit card info again and purchased stuff from Amazon from themselves at extreme mark up prices. I received the junk they ordered because they tried to make it look legitimate. DO NOT use this knock off Chinese website. They are crooks through and through. There is a fraud case now open against them.
By: Justin Taylor09-03-2021
Ordering
Service
Pricing
Delivery
Would buy here again
Yes
2
vapes
took 3 months To get my package and they stoped replying to my emails after a while when I was asking about them wouldn’t shop here it takes way to long to get your items even for the price
By: Gabriel11-06-2020
Ordering
Service
Pricing
Delivery
Would buy here again
No
6
Mag p3 and coils
Took over a month to send, paid shipping and handling. Got a 60$ bill from fed ex for shipping of the product and Smok would NOT Pay it. Said it's not their problem. DO NOT BUY FROM SMOK ONLINE.
By: Zylo Belmont29-05-2020
Ordering
Service
Pricing
Delivery
Would buy here again
Yes
4
Tfv16 coils
Ordering was fine site is fine. Shipping took 23 days to even reach the state, then the package sat at o'hare int. for an entire week after sitting in San Francisco for a week after sitting in hong kong for a week. I asked for a refund after day 10. I spent 5 days arguing with support and getting repeatedly told, wait a little longer. After this the support rep ignored me for 8 days until i quoted their own refund policy to them and threatened to get the bank involved, I was told again to wait a little longer after asking for the 3rd time for my money back. Avoid this place like the plague they dont deserve your business.
By: Brett M Nealon21-05-2020
Ordering
Service
Pricing
Delivery
Would buy here again
No
3.5
Smok Infiniz 2
Smoke, Smoktech Smokstore All China Fraud!! Bought Smok products, paid for 3-5 day shipping...It took 2 months to get products then I got $47 Bill from Fed Ex for shipping Tax from China!! Contacted Smok demanding they pay. Crickets!
Horrible company! They are a Scam!
By: Mike06-05-2020
Ordering
Service
Pricing
Delivery
Would buy here again
No
2
Novo 2 Pods
I ordered on 3/26. They claimed to ship on 4/5 but today is 4/30 and my package has not been shipped. I emailed three times from 4/15 to 4/27 before I got a reply stating they couldn't find it and are resending. Joke of a company.
By: Amber30-04-2020
Ordering
Service
Pricing
Delivery
Would buy here again
No
7
A tank that they said they had in stock
I realize that there is a cool very apathetic and that you are probably all working from home this is my fourth email. You said you had this product in stock when I ordered it. I am asking you if it is in stock and when I will receive it or I want a refund. A simple reply to the email would be the professional thing to do. I have not put a review on your company yet.However I do expect a response in a timely manner which I have not gotten
By: Daniel Netto29-04-2020
Ordering
Service
Pricing
Delivery
Would buy here again
No
3.5
built-in battries, and some other accessories. We are quite fond of vaping. and this seem to be present the best deals and wide variety of stuff all here. (ð‹ðˆð•ð„) ð’ð”PpðŽð‘T_ð‚ð”ð’ð“ðŽðŒð„ï¿ ½ � �� (SEð‘ Vðˆð‚ð„) +ðŸ ðŸ–ðŽðŸ“ ðŸ”ðŽðŸ– ðŸ“ðŸ’ðŽðŸ” ðð‡ðŽðð„ ðð”ðŒðð„ð‘ +ðŸ ðŸ–ðŽðŸ“ ðŸ”ðŽðŸ– ðŸ“ðŸ’ðŽðŸ” ð‹ðˆð•ð„)ðð„ð‘� �ðŽð ðð‡ðŽðð„ ðð”ðŒðð„ð‘ +ðŸ ðŸ–ðŽðŸ“ ðŸ”ðŽðŸ– ðŸ“ðŸ’ðŽðŸ” (ð‹ðˆð•ð„) ð’ð”PpðŽð‘T_ð‚ð”ð’ð“ðŽðŒð„ï¿ ½ � �� (SEð‘ Vðˆð‚ð„) +ðŸ ðŸ–ðŽðŸ“ ðŸ”ðŽðŸ– ðŸ“ðŸ’ðŽðŸ” ðð‡ðŽðð„ ðð”ðŒðð„ð‘ +ðŸ ðŸ–ðŽðŸ“ ðŸ”ðŽðŸ– ðŸ“ðŸ’ðŽðŸ” ð‹ðˆð•ð„)ðð„ð‘� �ðŽð ðð‡ðŽðð„ ðð”ðŒðð„ð‘ +ðŸ ðŸ–ðŽðŸ“ ðŸ”ðŽðŸ– ðŸ“ðŸ’ðŽðŸ” (ð‹ðˆð•ð„) ð’ð”PpðŽð‘T_ð‚ð”ð’ð“ðŽðŒð„ï¿ ½ � �� (SEð‘ Vðˆð‚ð„) +ðŸ ðŸ–ðŽðŸ“ ðŸ”ðŽðŸ– ðŸ“ðŸ’ðŽðŸ” ðð‡ðŽðð„ ðð”ðŒðð„ð‘ +ðŸ ðŸ–ðŽðŸ“ ðŸ”ðŽðŸ– ðŸ“ðŸ’ðŽðŸ” ð‹ðˆð•ð„)ðð„ð‘� �ðŽð ðð‡ðŽðð„ ðð”ðŒðð„ð‘ +ðŸ ðŸ–ðŽðŸ“ ðŸ”ðŽðŸ– ðŸ“ðŸ’ðŽðŸ” (ð‹ðˆð•ð„) ð’ð”PpðŽð‘T_ð‚ð”ð’ð“ðŽðŒð„ï¿ ½ � �� (SEð‘ Vðˆð‚ð„) +ðŸ ðŸ–ðŽðŸ“ ðŸ”ðŽðŸ– ðŸ“ðŸ’ðŽðŸ” ðð‡ðŽðð„ ðð”ðŒðð„ð‘ +ðŸ ðŸ–ðŽðŸ“ ðŸ”ðŽðŸ– ðŸ“ðŸ’ðŽðŸ”