Soundcore - Overall Rating based on 23 reviews
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Quick Charging Earbuds
I just got a pair of these fast-charging earbuds from this company, and I have to say, they are really impressive. The sound is great, the battery life lasts longer than I thought, and the quick charging is a game-changer. They fit nice in my ears and stay put even when I'm working out hard. The customer service folks were super helpful when I had a question. Overall, I'm really happy with my purchase and would definitely recommend these earbuds to anyone looking for a dependable and top-notch audio experience.
Faulty Soundcore 2 speakers
I bought two Soundcore 2 speakers, but they ended up being faulty because they couldn't pair or update the firmware. Even though they were brand new, the warranty was no good because I got them from Ebay.
Motion Boom speaker
The customer support was a little shaky at first, but they really pulled through and helped me out. The speaker is incredible, the sound quality is top-notch, and the battery life is amazing! I ended up getting another one and the TWS function worked perfectly. I absolutely love it!
Wireless earbuds purchase
My experience ordering wireless earbuds from this company was a total nightmare. The delivery guys lost my package twice! When I finally got a replacement, it was faulty. Dealing with customer service was a disaster - all I got were generic emails that didn't help with my issues. I wasted so much time and money with this company, I definitely wouldn't recommend them to anyone.
Soundcore earphones
I've been using soundcore earphones for a while now, and I gotta say, the sound quality is top-notch and the app that comes with it is super easy to use and gets the job done. The prices ain't too bad, especially when you grab those discounts. But, gotta be real, my earphones started acting up after about a year. I was kinda bummed about it, but I contacted customer support and they hooked me up with a refurbished pair that actually lasted longer. Customer service took a bit to get back to me, but the feedback I got was all positive and they sorted out my problems. Usually, I buy my soundcore stuff from resellers or sites like Amazon, but now I know it's better to hit up soundcore directly if I run into any issues with their products.
Liberty 4 NC earbuds
I recently got the Liberty 4 NC earbuds from this company, and it didn't go so well. When I got the buds, they were weird and I had trouble connecting them to my phones, the OnePlus 12 and the Galaxy S21+. I also had trouble updating the firmware because the device was acting up. I contacted customer service, and they replaced the buds quickly, which I liked. But when I got the replacement set, it seemed used because the Bluetooth name was "Soundcore Liberty 4 NC" and the seal from the silicone tips was gone. I was not happy about that since I wanted a new pair. After many emails with no fix, I decided to switch to a different brand to avoid the problem. I ended up getting rid of both sets of earbuds, one because the warranty service said to, and the other out of frustration.
Wireless headphones
The customer service at this company is amazing! I had a little issue with my first delivery, but they handled it so well. They quickly sent me a replacement and even followed up with an email to make sure I was happy. It's hard to find such great customer service nowadays, and this company really stands out.
Now, let's talk about the wireless headphones - they blew me away! I've tried Apple and Bose, but these headphones are on another level. The sound quality is top-notch, the design is sleek, and they're super comfy to wear for long periods of time. I'm really impressed with this company and their products.
Overall, if you're looking for wireless headphones, you should definitely check out this company. Their customer service is outstanding, and the product quality is unbeatable. You won't regret it.Soundcore3 mid-price range speakers
I've had the Soundcore3 speakers for a few months now and they've been amazing. The sound quality is top-notch, especially considering the price range. They even outperform my old shower speaker that cost twice as much. I really like the ability to link the speakers together, it's super convenient and makes me think about getting more for a multi-room setup. Overall, I'm really happy with my purchase of the Soundcore3 speakers.
Earbuds with amazing sound
I picked up these earbuds that seriously make me feel like I'm sitting in a movie theater. The sound is crystal clear and really pumps out. They were comfy at first, but then something went wonky and it sounded like the noise was echoing out of a cave. I reached out to customer service and they were super helpful, hooking me up with a brand new pair right off the bat. So thrilled with the service, thanks a bunch!
Q28 headphones
I recently got these headphones and let me tell you, they are amazing! The noise cancelling is top-notch and the sound quality is unreal. It feels like I'm front row at a concert everytime I put them on. Initially, I was pretty happy with them, but then I started exploring all their features and now I am completely blown away. I was a bit skeptical about buying them online, but the website turned out to be legit. Now, I don't think I'll ever need another pair of headphones. They are super easy to use and just absolutely fantastic!
Sleep A10 earbuds
Hey, so I've been really into these earbuds lately. I've been using them when I sleep, and man, they're great. Only issue was that one of the buds kept shutting off randomly - not cool, right? I reached out to customer support and they tried to troubleshoot with me, but it didn't fix the problem. I contacted them again, and this awesome person named Esther really came through for me. She said they were gonna send me a new pair. They told me it would take two weeks, but I had them in my hands in just three days! Talk about coming in clutch.
Recent earbuds purchase
I just got myself a new pair of earbuds and let me tell you, they are amazing! The quality is top-notch and the price was unbeatable. I don't think I'll ever need to shop anywhere else for my audio gear. Soundcore has definitely gained a loyal customer in me.
Liberty 4 earbuds
I recently bought a pair of Liberty 4 earbuds online. The delivery was a mess because the courier kept missing me. I contacted the retailer, and they told me to reach out to the courier for help. When I talked to the retailer, they said I had to wait a long time for them to look into the delivery problem. I wasn't happy about that and felt like they weren't taking me seriously. Finally, they sent out a new package. The first one had the wrong stuff in it, but the correct earbuds did end up getting to me. Overall, the service could've been more proactive and the communication clearer.
Wireless earbuds & headphones purchase
I've used a lot of different wireless earbuds and headphones, and recently I had an issue with a pair I bought online. I reached out to the customer service team to start the warranty return process, and I was really happy with how well they communicated and supported me. It was nice to be able to talk to a real person who knew their stuff within minutes, instead of dealing with automated messages like you usually see these days. They quickly sent me a replacement pair, and in just a few weeks, I was back to listening to my music. Overall, it was a great example of awesome customer service, especially in today's digital world.
Portable speaker, charge cable, and headphones
I recently got a portable speaker, charging cable, and headphones from this amazing company, and let me tell you, they are fantastic. The portable speaker is perfect for playing music with friends, the charging cable is really strong, and the headphones are comfortable and sound incredible. I'm no expert on sound equipment, but these products are really great and didn't cost me a fortune. I'm truly pleased that I discovered this company because everything I got from them is top-quality at a reasonable price.
Earbuds warranty claim
Oh my gosh, you all, I just have to share with you about the most amazing customer service ever! I had a problem with some earbuds I bought, so I contacted them about it. They got back to me really quickly and were incredibly nice throughout the whole thing. They even reminded me when I forgot to respond, and then they sent me a brand new replacement! I seriously can't believe how great they were. Best customer service ever, no joke!
Truly Exceptional Customer Service
Soundcore products are seriously amazing, with a ton of perks and just a few drawbacks. Every time I buy a new product, it blows away more expensive options. The sound quality is consistently top-notch, the software is great, although there have been a few random disconnects. The microphone quality differs based on the model, and the active noise cancellation works really well. But what really makes Soundcore stand out is their fantastic customer service. I've been super impressed by how they've helped me out after I've made a purchase. Even though I can be picky about my purchases, I've had to return items multiple times for small issues or defects. Every time, Soundcore has not only replaced my device quickly but also given me upgrades without any trouble. They respond quickly, even when I take forever to get back to them. I can't say enough good things about their exceptional service.
Color swap request
I recently asked to swap the color of my product from black to silver. I was expecting a brand new silver product in return, but I ended up receiving a refurbished black one that was all scratched up. The customer service rep didn't tell me it would be used, and when I complained, they tried to brush off the marks as no big deal. This is not okay and totally goes against what we agreed upon - a new product for the color swap.
2 x Mini3 Speakers
So, check it out - I bought these 2 awesome speakers, right? But then my stupid LG Smart TV decided to act up and not work properly with them. The sound was all jacked up, like those cheesy movies where the talking doesn't match the mouths. Super annoying! But get this, I decided to just use one of the speakers instead and now I can actually hear everything without having to mess with the volume all the time. Way better now!
Wireless Speaker
This speaker is awesome, it's like having a party right in my pocket! I can blast my music and dance around my room like there's no tomorrow. Plus, it's super easy to connect to my phone - even I can figure it out! The sound quality is top-notch, it's almost like being at a live concert. The only thing that bugs me is that the buttons are hard to spot. They should consider making them a different color or something.
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