Ssense Reviews
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Reviews (29)
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Two Bags
I just bought a couple of bags from this website. When they arrived, I realized I didn't want one of them so I tried to return it online. But I ran into some problems with the return process. Luckily, I was able to chat with a customer service rep right away. They were super helpful, easy to talk to, and solved my problem fast. I was really impressed with the service I got.
11 days without information.
I bought something online about eleven days ago, but I still haven't gotten any shipping details or updates on my refund. I tried filling out the form on the website, but it's not working, and no one is getting back to me on Messenger or my comments on Facebook. I'm so frustrated and I'm out 100 euros.
Purchased items not refunded
I gave back my stuff to the warehouse more than 20 days ago, and they've already sold one of the items. I've been trying to get my refund by calling customer service four times, but still no luck. They said they'd contact me within two days, but I haven't heard anything yet. I have screenshots and tracking codes to prove it. Just a heads up if you're thinking about dealing with them.
Awesome SSenseUS purchase
I just got the coolest stuff from SSenseUS! Their website was super easy to navigate and I found some really awesome things on sale. The prices were unbeatable and they had something for everyone in my family. On top of that, the shipping was crazy fast and all my items arrived without any issues. SSenseUS is seriously the best!
Fast shipping
I was so excited when my order showed up so fast! I placed it and in no time at all, it was ready and shipped out. I got it in just 2 days, can you believe it? The shipping was way faster than I thought it would be and I was super happy with how everything went down.
Fast delivery, great condition
I ordered this item and it arrived really quickly and in perfect condition. I was so impressed by how fast it was delivered. It was like, wow, so amazing!
Wrong item
The order process was really slow and when I finally got my package, it was completely wrong! Can you believe that? I asked for store credit for the price difference, but they only allowed me to make a return. Pretty disappointing, I have to admit. I think I'll just buy Essentials from their real website next time.
Clothes
I order my daughter clothes for Xmas everything looked exactly as was displayed on website and delivery was prompted and on time really like clothes and prices will be ordering again.
Multiple items
I don't usually leave reviews as I have a pretty high tolerance when it comes to mistakes that can happen in life. However, this has been a nightmare of an experience for me. I ordered an item that said in stock on their website for my friend's birthday gift. After a month of waiting an seeing my order status never changed, I decided to contact their customer service. Note that no one has contacted me until I reached out. The customer care told me that they couldn't locate my item in the warehouse and will have to cancel the order and offered me 15% off my next purchase.
I decided to let it go and placed another order since I thought the discount was a decent gesture for their mistake. My second order was never fulfilled AGAIN after two weeks of waiting and they sent me the exact same email.
I'm not sure if they think 15% off is an amazing offer that will help people to forget about their problems but my time is way more valuable and the time wasted on this single purchase and website was like no other in my entire online shopping experiences.
Definitely would not recommend for anyoneBest hotspot for top notch brands products
I admire the ssense very much , about their reputation of bringing tons of top notch brands , providing a huge range in clothing.
I bought clothes from here a while ago.
And with these brands, there is no question of quality.
so good work, there.
Review with most votes
Best hotspot for top notch bra
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