The Ayurveda Experience Reviews
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Iyura Balaayah Black Gram
The smell is so bad I cannot use it. Tried the products last night and needed to shower. Very unpleasant.
Balaayah Black Gram Body Booster x 1
I put order in on June 1st, received email confirmation order was received and then money was taken out of my account by June 2nd. Yet I have had no further updates on my order. With similar reviews I've read, this seems to be a problem; where money is taken out before an order can actually be processed. I have emailed and used Messenger for communication but no response on order status yet. I don't mind being patient, I just want to be sure this is not a scam.
UPDATE: Well its NOT a scam. I actually received the product today!! Guess we are so used getting up to the minute status on orders when going through places like Amazon etc.
Considering the product was coming from Singapore, 7 days not too bad at all! Happy gal!
Thank you Ayurveda Experience.I put order in on June 1st, received email confirmation order was received and then money was taken out of my account by June 2nd. Yet I have had no further updates on my order. I have emailed but no response on order status yet. Not sure if it’s an authentic site.
Hi Sharon, we are glad to know you received the product. Thank you for the update. We hope you're enjoying the product. ????
Hi Arti, please provide the order# so that we can check the details and update you.
Day and night+tumiric
I recieved my first order..excited to use it????..let see..for a few weeks result.
Thank you for trusting us with your skincare. We hope you'll enjoy the product. ????
No acknowledgement, why
Hi Evelyn, please provide your email address so that we can check the details and and update you.
Brinili High Power Root Concentrate
Fantastic hair oil that leave my hair shiny and soft. I love this company. They have fantastic ingredients and lovely products. The packaging and scents are as wonderful as the results.
Thank you for the great review! We’re so happy you're loving the products. We really appreciate you taking the time out to share your experience with us. ????
Sandalwood Rose Age Defying Eye Butter
This product is very greasy and did nothing to diminish the fine lines as advertised. I requested a refund based on "Our 30-day money-back guarantee ensures your purchase is risk-free!" BEWARE as I followed the company's requirements and was told several times that my refund had been processed. After nearly two months, I have yet to receive my refund and communication with The Ayurveda Experience has stopped. I have had to reach out to Paypal to solve this issue. I would never do business with this company again!!
Hi Stella, We truly regret the inconvenience caused to you, we would be glad to assist you further. Could you please provide your order number or the email address used to place the order for us to be able to investigate further and assist you with your concern.
Simply the Best!!!
There is no one product that I have purchased from the Ayurveda Experience that I have disliked. The purity and quality of the products are amazing. My skin and hair have never looked better. There is something for everyone.
Thank you so much for your feedback. We are so glad you are enjoying our products. If you need any assistance let us know. ????
Olio per il viso
Ho effettuato la ordine in data 15 febbraio , ORDINE #TAE1779IT da quello che leggo inizio a sospettare che si tratti di una truffa e non riceverò mai il mio ordine , aspetto ancora una settimana poi vorrei sapere come procedere per il rimborso
Sara We are sorry for the delay. We hope you received the order. As per the tracking status, the pacakge was delivered on 03 Mar 2021. Do let us know if you need any assistance.
Prinourish cream
Love this product and also pearls of honey eye mask love natural oils don’t like chemicals I eat a healthy raw plant based diet most products r loaded with junk these oils r designed with wonderful blends of ingredients that I love will be a future customer
We're delighted to hear about your experience with our products. Thank you so much for taking the time to share your feedback. It keeps us motivated to give our best. ????
Eye care and night day oil
Wow. I thought i was alone waiting for my package. This is the worst experience ever on internet. The excuse is delays of shipping, but the truth is it takes them weeks to process your order... But seconds to charge your credit card. I am still waiting... i will never order again.
Emilie We are sorry for the delay. We hope you received the order. As per the tracking status, the pacakge was delivered on 17 Feb 2021. Do let us know if you need any assistance.
None
I was thinking to order day and night duo but after reading all these reviews about not getting the delivery within a reasonable time (also one review says the cream was half empty !), I am afraid to order one for me. Despite the current condition, there should be a reasonable delivery process like Amazon who are never delayed. Sorry, I will wait until I see some good reviews on your delivery process.
AMAZING products. Took a while to receive as they were imported (understandable). I love, love, love these products and they are the only products that I will use for as long as they are available for purchase!
RB You may place the order. We have resolved all delivery-related issues. Do let us know if you need any assistance. Thank you.
Black Gram Face & Body Duo, Prinourish Skin-Enriching Superfood Serum & Day & Night Face Oil Duo
Honestly I wish I could Review all these items I purchased Nov 27, 2020 but unfortunately I haven’t received them yet. According to the tracking the items aren’t event ready to be shipped? I was being patient because I knew the holiday rush could be delaying things but when I actually figured out my items havent even been shipped, I was very disappointed. I emailed 6 days ago but have had no response, It would be nice to have some kind of explanation? I really like the products and don’t want to switch to another brand...
I pay To reçoive à bottle of oil and I d'ont receive that ! Why ? Have you a problem ?
Tess We hope you received your order now. In case of any concerns, please provide the order#, we will be happy to assist you. Thank you.
Gallo michelle We hope you received the order. As per the tracking status, the pacakge was delivered on March 12. Please let us know in case of any concerns. Thank you.
Day & Night face oil deo, Paraania, Sandalwood rose eye butter
This was my first Order #171-508093 since Jan 1st 2021. The amount got deducted immediately but I still haven’t received the product. After reach out multiple times they processed the order but I haven’t received yet. I am really frustrated that I am not getting a satisfactory answer from the team after requesting them. They are just sending me the USPS tracking ID repeatedly which is stuck somewhere. I have no clue if I am getting the product or not. I have also initiated a cancellation through email but haven’t received any response yet. Moreover they are ignoring my request and not responding anymore. This is the worse experience I ever had. There is no point of sending me the same tracking number again instead try for delivery or refund me ASAP.
Snigdha We are sorry for the delay. We hope you received the order. As per the tracking status, the parcel was delivered on 09 Feb 2021. Do let us know if you need any assistance.
Moistrizer
Ordered 208986 is on my response. But when I ordered I was given number 171500405. I placed the order around Dec 15. I sent several emails. I was told it was on the way. I asked for a refund. Never got product refund or any further response. Do not order from here. I am out $44
Ann m haug We hope you received the order. As per the tracking status, the pacakge was delivered on Jan 15. Please let us know in case of any concerns. Thank you.
Face Oil
Stupid me .. didn't really do my best research on this company. Ordered but no confirmation email. In order to track the order I need an order number but don't have one because I never received a confirmation email. Sent customer service an email and left a voicemail. Of course no response. I'm doubting this is a legit company. I guess all I can do now is dispute the charge. I can't believe I fell for this.
Dawn McAuliffe We hope you received the order. As per the tracking status, the pacakge was delivered on Jan 11. Please let us know in case of any concerns. Thank you.
Daily Face Care for Mature or Dry Skin
I ordered on Nov 25, 2020, and my credit card was chaged. After telling me that through some kind of customs glitch, my order was delayed, I requested my money back. Surprise! They have the product after all, and it has been shipped priority mail. That was Dec 17. It is now Dec. 26 (this was a Christmas present), and I still don't have the product. Worst service I've ever experienced.
The same here. This is a company I do not plan to buy from again.
Same here. Still waiting.
Holly Ites We are sorry for the delay. We hope you received the order. As per the tracking status, the pacakge was delivered on December 30, 2020. Please let us know in case of any concerns. Thank you.
ELENA BALASA We hope you received the order. As per the tracking status, the pacakge was delivered on December 28, 2020. Please let us know in case of any concerns. Thank you.
My order is missing in the shipment
My order number is #171-494543 .
I have ordered cedarwood rose calming cleanser and day & night face oil duo. I have received day and night face oil however cedarwood rose calming cleanser is missing in the shipment.
I have send an email out last week however no reply till todate. Can you please update me asap.Hemaa We hope you received the product. As per the tracking status, the pacakge was delivered. Please let us know in case of any concerns.
Order # 171-492800
Black Friday -2020 Purchased a few items looking at the great reviews. It's going to be 20 days since the time I purchased. Received a $28.00 worth packagae and it's it. There is a fake FedEx tracking number which doesn't show any movement. Reached to the customer care people couple of times, but they keep saying that the pacakage is stuck and if they don't clear them, I would receive a new tracking number. That was more than 48 hours. Called them, emailed them. Every time, I email I get a new Ticket number. I am loosing my patience. This seems to be the scam. My husband warned me, still I went ahead and bought the stuff. Usually, I don't write too many reviews. But I wish i checked this site before I bought. Hope the company sees this review.
Vasanthi G We are extremely sorry for the delay. We hope you received the products. As per the tracking status, the pacakge was delivered on December 21, 2020. Please let us know in case of any concerns.
Daily face care kit for mature skin
I ordered this product on November 28. Invoice #171-488686. It still has not been fulfilled according to your website. Nobody will respond to my emails. I will be.contacting my credit card company if I don't receive a response today.
Great company if you like spending hundreds of dollars and being provided with a FAKE tracking number, and not getting your order, then being roundly ignored by customer service. I've had to escalate this with my bank. Shady. Don't do business with them until they can be ethical.
Kathleen Duguid We are extremely sorry for the delay. We hope you received the products. As per the tracking status, the pacakge was delivered on January 4, 2021. Please let us know in case of any concerns.
Day and Night Set
I ordered last year and absolutely love the day and night oils. My order came on time. One of my oils had leaked in transit and the company promptly replaced it for me. The products are superior and customer service was phenomenal. I will be ordering more as gifts.
We're delighted to hear about your experience with our products. Thank you so much for taking the time to share your feedback. It keeps us motivated to give our best. ????
Kesaradi Oil and Manjish Glow Elixir
Hi
I am experiencing significant delivery delays with my order. Ordered over 1 month ago, sent two queries to the care email with no response.
Please advise on the delivery (order: 171-450630)Hi Iam also experiencing significant delivery delays on my order, over a month ago . Please also advise on the delivery (order: 171-460258) By Helen 8-11-2020
Hi Elizabeth, thank you for reaching out. We are extremely sorry for the delay. Due to a technical error, the order was not shipped on time. We have informed the shipping team to ship the products at the earliest.
Hi Helen, thank you for reaching out. Please be informed that the parcel is in transit. You can check the tracking status on Australia post, tracking#LO006278897AU.
Hi J, we are sorry to know you did not like the smell of Balaayah Black Gram Body Booster. If you prefer, we can ship Mehfranz Eternally Fragrant Body Massage Oil. Its Cool, earthy scents of Lotus, Ela, Cinnamon, and Clove caress your senses and those around you. Please provide the order# so that we can ship the exchange.