The Ayurveda Experience - Overall Rating based on 73 reviews
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Daily face care kit for mature skin
I ordered this product on November 28. Invoice #171-488686. It still has not been fulfilled according to your website. Nobody will respond to my emails. I will be.contacting my credit card company if I don't receive a response today.
Great company if you like spending hundreds of dollars and being provided with a FAKE tracking number, and not getting your order, then being roundly ignored by customer service. I've had to escalate this with my bank. Shady. Don't do business with them until they can be ethical.
Kathleen Duguid We are extremely sorry for the delay. We hope you received the products. As per the tracking status, the pacakge was delivered on January 4, 2021. Please let us know in case of any concerns.
Day and Night Set
I ordered last year and absolutely love the day and night oils. My order came on time. One of my oils had leaked in transit and the company promptly replaced it for me. The products are superior and customer service was phenomenal. I will be ordering more as gifts.
We're delighted to hear about your experience with our products. Thank you so much for taking the time to share your feedback. It keeps us motivated to give our best. ????
Kesaradi Oil & Manjish Glow Elixir
I don't normally review products but due to all the negative reviews on here I feel I need to. I have only just received these beautifully packaged products and used them once but just love them already. Feel beautiful on my skin and not oily at all. So happy I am going to order some other products from here. I only ordered the products on the 26th October, received an acknowledgement email on the 26th October, received another email to say they had been shipped on the 28th October and received them on the 6th November. Certainly can't complain about that service. Less than two weeks to arrive on my door step in New Zealand.
We are delighted to know you enjoying the oils. Thank you for sharing your feedback. ????
I got a message with tracking number but when i try to check it i get the response that it doesn’t exist!
Hi Evija, Thank you so much for getting in touch with us, as per the details shared by the carrier it seems that your order has been delivered. Please do let us know if you require any further assistance.
I completely agree with this review. All of these products are amazing and have shipped in a very timely manner. I also appreciate the beautiful packaging and leave them out on my vanity. Every product I have used have provided significant results especially for this price range. I have been recommending to all my friends.
Hi Debra, we're delighted to hear about your experience with our products. Thank you so much for taking the time to share your feedback. It keeps us motivated to give our best. ????
Kesaradi Oil and Manjish Glow Elixir
Hi
I am experiencing significant delivery delays with my order. Ordered over 1 month ago, sent two queries to the care email with no response.
Please advise on the delivery (order: 171-450630)Hi Iam also experiencing significant delivery delays on my order, over a month ago . Please also advise on the delivery (order: 171-460258) By Helen 8-11-2020
Hi Elizabeth, thank you for reaching out. We are extremely sorry for the delay. Due to a technical error, the order was not shipped on time. We have informed the shipping team to ship the products at the earliest.
Hi Helen, thank you for reaching out. Please be informed that the parcel is in transit. You can check the tracking status on Australia post, tracking#LO006278897AU.
Day oil
Took a week to ship but received in disclosed time frame. Had a very good experience. I plan on ordering more products
5 star in my opinion.Hi Alexina, we are delighted to hear about your experience. Thanks a lot for sharing it with us, makes us keep going forward.
Oredred and charged my Card; I checked the Tracking and still not shipped out, I understand the delays but why isn't shipped
Hi Nadia, thank you for reaching out. Please provide your email address to our support email care@theayurvedaexperience.com and we'll assist you.
#171-454333
It’s been 10 days since I payed and place my order and I haven’t got a tracking number. When I checked it says when they are ready to shipped my order they will let me know. How much longer do I have to wait? It’s frustrating
Hi Julia, we hope you received the products on September 28. We have sent the tracking information via email. Do let us know if you need further assistance.
I have ordered 3 product.2 Has been received and 1 missing .I am freaking out now.
My order number is #171-457852.
Please advise ASAP.
.Hi Zeehan, we hope you received all the products. We have shared the information via email. Do let us know if you need further assistance.
The day and night oil and eye butter
I had ordered on the 12 September order still not dispatched order number
Hi Anusha, thank you for reaching out. We are checking with the shipping team and update you via email.
So bad delivery
I ordered 2 oil bottles after 11 days haven’t arrived
Hi Thoa, we are extremely sorry for the delay. Due to the current situation, some of the shipments are getting delayed. We hope you received the product on September 16.
Do let us know if you need further assistance.Kesaradi oil + Day & Night combo
Received order very quickly and just started it today! So far I love ur! Very good feeling cant wait to see how it works! Will update my review in two weeks! Thanks for a smooth transaction!
Hi Jennifer, thank you for your feedback. We hope you'll enjoy the oils. ????
2 items
The writing on the packages and instructions are too small to read. The eye product only looked half full. For the amount of money, and the length of time it doesn’t seem reputable to me. I sent everything back and have confirmation they were delivered on 8/22 and 8/24 with no promised refund. Each unopened and per the return policy yet nothing is done so far.
Hi, thank you for reaching out. We are sorry for the experience. Please provide the order# so that we can check the details and help you out in the best possible way.
Ajara Skin Care Set & Lip Balm
I just posted this but accidentally put it under someone else's so apologies for the repeat here. I've had a problem with an 8/2/20 order that I finally received on 8/19/20 and have emailed customer care twice now on 8/20 & 8/25 , yet have not received any response,. My Ayurveda Order # is 171-431584 & my customer request # is 181244. I've had a good experience with your company up until my last order. Today I tried reaching out again by calling the customer care number on your website, only to get a prerecorded message to leave a message. In short, 5 products I received appear tampered with and possibly used before shipping. All of these 5 items were delivered with no protective seals or wraps. I feel very uncomfortable using these products due to safety concerns, especially during the unknowns of the current global pandemic. It has been over a week now since I have tried (multiple times) to contact your company regarding this issue. Could someone please respond back to me? Thank you.
Hi Michele, first of all, we are sorry for the inconvenience. We have responded to your email. We would like to inform you that Ajara products are shipped directly from the manufacturer, so as long as your order was received with the label seal on the outer shipping package we can confirm that this order has not been tampered with. Do let us know if you need further assistance.
I gave a review on an Ajara Skincare order 8-26-20 with concerns of products not being sealed. With Ayurveda Experience responding that they ensured the safety (both replying here and they personally emailed me), I decided to trust they were safe and used all of the products. I have to say I am impressed and am ordering again with the hope that they are indeed working on fixing the label seals for future packaging. I know the company continues to have issues with their shipping/delivery being more timely. I hope they are able to get that worked out as they really do have a superior product line that delivers for reasonable prices. I hope my follow-up review might help one who is on the line deciding if they should try it or not. Now AE...please work on the shipping/delivery:)
3 differents kit
Well just like everyone else I purchased products on August 4, 2020, my card was charged, I was sent an INVOICE NUMBER 171-432883, but no shipping confirmation. So here we are waiting, 9 days now. Could someone please check on this and email me the order and tracking number. Thank you
Hi Laura, we are extremely sorry for the delay. Due to the current situation, our international shipments are getting delayed. We hope you received iYURA Manjish Glow Elixir. Eye Care and Facial Kit products are in transit and are expected to be delivered in a few days. We have sent you the tracking details via email. Please contact us at care@theayurvedaexperience.com in case of any concerns.
So why don’t you say that on Facebook instead of continually saying 4-8 business days ... wishful thinking or just straight out lies ????
Kesaradi face oil
Am still waiting for my order up till now no respond so sad
We are sorry for the delay. Please be informed that your package is Out for Delivery and expected to be delivered today. We have shared the tracking status through email.
Do let us know if you need further assistance.Manjish Glow Elixir
Packaging is smart. Did not like the product. The smell was that of rancid fry oil; which was not enjoyable. Had to wipe it off for that reason. Noticed the color added to the product made my face look red and angry. I would not recommend. Maybe the worst product I have tried. I am requesting to return the product now. Not at all a pleasant experience.
I placed my order on July 24 up till now now respond so sad
Hi Adeola, we are sorry for the delay. Please be informed that your package is Out for Delivery and expected to be delivered today. We have shared the tracking status through email. Do let us know if you need further assistance.
Hi Casandra, we are sorry to know you did not like iYURA Manjish Glow Elixir. We would like to inform you that the oil has an earthy smell, it doesn't have any fragrance or essential oil added in it.
iYURA Manjish Glow Elixir is pure, herbal formulation - hundreds of women have loved it and have benefited from it. All iYURA products are absolutely clean, free of any additives, chemicals, binders, etc. We have shared return details with you, once we receive the return package, will refund the order. Thank you.do you ship to Australia
Hi Team,
I want to purchase your goods but worried that you may not be shipping to Australia due to the strict quarantine laws- can i know if you ship here and how long it normally takes as I can see some people have had to wait for 6 to 8 weeks?Dhanushi didn't seem to get any response. I have the same question.
People from the above list had issues with delivery which wasn't delivered and shipped after a month.
I was actually about to purchase but reading the reviews, it changed my mind completely. especially having to ship it over to Australia.Hi Dhanushi, we do ship to Australia. We take 5-7 business days to deliver an order to a physical address and 10-12 business days to a PO box address in Australia. Thank you. :)
Oh please!! I ordered 7 days ago and haven’t even got an email with tracking/shipping yet!! That blows that story doesn’t it? Are you going to actually respond to any emails? Seems like just another scam, do not buy from this company!!
Hi Kerry, first of all, we want to apologize for the experience you’ve had. It’s not our usual standard and I understand how frustrating this must be. Unfortunately, due to a technical error, the order was not processed. We have informed the shipping team to ship the order on priority. We truly apologize for the inconvenience and hope you will give us an opportunity to serve you better in the future.
Rujahari Oil
I have made several attempts to contact the customer service to follow up on a order placed on June 26th . As of today July 23rd I have not received the order. This company is not responding to my emails. Paid $54.38 for this oil and can’t get anybody to contact me to resolve this issue.
We want to apologize for the experience you’ve had. We understand how frustrating this must be. Unfortunately, the shipping carrier did not update the tracking status of the first shipment but we reshipped the product on July 17 after we received your email.
Please be informed that your package is in transit and expected to be delivered on July 25. We've shared the tracking information through email.Order #171-399457
Very disappointed! I have ordered a book a month ago and has not yet been shipped nor response has been received to my follow up email.
We do understand your frustration and disappointment while waiting for the book which might have purchased with so much interest. Due to some technical issues, the vendor was not able to ship your order.
We have refunded the order and the amount will be credited to your account in a few days. We apologize for the inconvenience caused.order #171-408260
I received a half empty container and would like a replacement since I paid full price for a full container. I have contacted customer service but no response as of yet.
We are sorry to know that the product was leaked in transit. We've informed the shipping team to send a replacement at the earliest.
We apologize for the inconvenience caused.Day and night oil set
I don't like to shop let alone spend money. These oils caught my attention so I researched and read about them for weeks before I made the purchase. I asked for a coupon code and they gave me one, ordering was easy and I believe I received them in about a week and am in looove with them! They smell amazing and feel sooo good on your face. Your skin absorbs it like a sponge, its crazy! And even though its only been a few days, i totally feel and see a difference. Im just so happy to give up makeup and go natural thanks to these oils. Worth every single penny! Thanks so much!
We're delighted to hear about your experience with our products. Thank you so much for taking the time to share your feedback. It keeps us motivated to give our best. ????
how can i get the coupon code?
May I please receive a coupon code as I’m interested in trying your products but am currently layed off my job so money is tight.
Thank you.# 171-527304 I was told there was a delay because the shipping facility was closed for circomstances beyond your control, when I sent the first email and to wait a few days. no news for a week now. Has it reopened? Still have not received an email with shipping details.Should I just cancel the order?
Melanie We are sorry for the delay. We hope you received the order. As per the tracking status, the pacakge was delivered on 02 Mar 2021. Do let us know if you need any assistance.
Glad I read all this review. It seems this company is irresponsible fulfilling the order shipments. With so many complains of people having thier credit card charged and not reciving their orderl, it shoul be reported to the business bureau.
I ordered on 5th April and did not realize it was coming from India. Tracking said on 15 April on way to Cyprus. I live in Spain. I emailed but did not get a response. Tracking is 33604385662
Hi Margaret, Thank you for reaching out to us, we would like to let you know that as per the records shared by the carrier the product has been delivered to you. Please do let us know if you need any further assistance.
Kasardi oil, nighttime oil
I tried the karsadi day oil last month. I still have slot left as my skin takes 3 drops. I just ordered another bottle along with the night oil. I have to say that I would forgo eating to buy these oils. They are amazing. The texture of my skin has improved 60 percent, and now that I am using both day and night oils, I can't wait to review them both together next month. I don't do "reviews " ever, but I can't say enough about these oils. I will never go without these items, ever. Please do yourself a favor and try just 2 bottle. Let me know what you think.
Thank you for the great review! We’re so happy you're loving the products. We really appreciate you taking the time out to share your experience with us. ????
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