The Ayurveda Experience Reviews

: 65
51% Would buy here again

Most relevant positive review

  2023-09-08
ftghxcfg
+ years I was desperately looking for a product that Customer -support- number +1.8.0.5.7.0.6.7.4...Read on
tuusrx

Most relevant negative review

  2021-09-22
ORDER #171-651271
I ordered the eye butter & the Black Gram Face & Body Duo. The eye butter was delivered,...Read on
Deb

Review with most votes

  2020-02-03
Kesaradi oil
Wonderful product, but terrible customer service! I've been using this oil for 2 years now. I lo...Read on
Deborah Bies

Reviews (65)

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    Day oil

    Took a week to ship but received in disclosed time frame. Had a very good experience. I plan on ordering more products
    5 star in my opinion.

    Hi Alexina, we are delighted to hear about your experience. Thanks a lot for sharing it with us, makes us keep going forward. 

    Oredred and charged my Card; I checked the Tracking and still not shipped out, I understand the delays but why isn't shipped

    Hi Nadia, thank you for reaching out. Please provide your email address to our support email [email protected] and we'll assist you.


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    #171-454333

    It’s been 10 days since I payed and place my order and I haven’t got a tracking number. When I checked it says when they are ready to shipped my order they will let me know. How much longer do I have to wait? It’s frustrating

    Hi Julia, we hope you received the products on September 28. We have sent the tracking information via email. Do let us know if you need further assistance.

    I have ordered 3 product.2 Has been received and 1 missing .I am freaking out now.
    My order number is #171-457852.
    Please advise ASAP.
    .

    Hi Zeehan, we hope you received all the products. We have shared the information via email. Do let us know if you need further assistance.


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    The day and night oil and eye butter

    I had ordered on the 12 September order still not dispatched order number

    Hi Anusha, thank you for reaching out. We are checking with the shipping team and update you via email.


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    So bad delivery

    I ordered 2 oil bottles after 11 days haven’t arrived

    Hi Thoa, we are extremely sorry for the delay. Due to the current situation, some of the shipments are getting delayed. We hope you received the product on September 16.
    Do let us know if you need further assistance.


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    Kesaradi oil + Day & Night combo

    Received order very quickly and just started it today! So far I love ur! Very good feeling cant wait to see how it works! Will update my review in two weeks! Thanks for a smooth transaction!

    Hi Jennifer, thank you for your feedback. We hope you'll enjoy the oils. ????


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    2 items

    The writing on the packages and instructions are too small to read. The eye product only looked half full. For the amount of money, and the length of time it doesn’t seem reputable to me. I sent everything back and have confirmation they were delivered on 8/22 and 8/24 with no promised refund. Each unopened and per the return policy yet nothing is done so far.

    Hi, thank you for reaching out. We are sorry for the experience. Please provide the order# so that we can check the details and help you out in the best possible way.


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    Ajara Skin Care Set & Lip Balm

    I just posted this but accidentally put it under someone else's so apologies for the repeat here. I've had a problem with an 8/2/20 order that I finally received on 8/19/20 and have emailed customer care twice now on 8/20 & 8/25 , yet have not received any response,. My Ayurveda Order # is 171-431584 & my customer request # is 181244. I've had a good experience with your company up until my last order. Today I tried reaching out again by calling the customer care number on your website, only to get a prerecorded message to leave a message. In short, 5 products I received appear tampered with and possibly used before shipping. All of these 5 items were delivered with no protective seals or wraps. I feel very uncomfortable using these products due to safety concerns, especially during the unknowns of the current global pandemic. It has been over a week now since I have tried (multiple times) to contact your company regarding this issue. Could someone please respond back to me? Thank you.

    Hi Michele, first of all, we are sorry for the inconvenience. We have responded to your email. We would like to inform you that Ajara products are shipped directly from the manufacturer, so as long as your order was received with the label seal on the outer shipping package we can confirm that this order has not been tampered with. Do let us know if you need further assistance.

    I gave a review on an Ajara Skincare order 8-26-20 with concerns of products not being sealed. With Ayurveda Experience responding that they ensured the safety (both replying here and they personally emailed me), I decided to trust they were safe and used all of the products. I have to say I am impressed and am ordering again with the hope that they are indeed working on fixing the label seals for future packaging. I know the company continues to have issues with their shipping/delivery being more timely. I hope they are able to get that worked out as they really do have a superior product line that delivers for reasonable prices. I hope my follow-up review might help one who is on the line deciding if they should try it or not. Now AE...please work on the shipping/delivery:)


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    3 differents kit

    Well just like everyone else I purchased products on August 4, 2020, my card was charged, I was sent an INVOICE NUMBER 171-432883, but no shipping confirmation. So here we are waiting, 9 days now. Could someone please check on this and email me the order and tracking number. Thank you

    Hi Laura, we are extremely sorry for the delay. Due to the current situation, our international shipments are getting delayed. We hope you received iYURA Manjish Glow Elixir. Eye Care and Facial Kit products are in transit and are expected to be delivered in a few days. We have sent you the tracking details via email. Please contact us at [email protected] in case of any concerns.

    So why don’t you say that on Facebook instead of continually saying 4-8 business days ... wishful thinking or just straight out lies ????


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    Kesaradi face oil

    Am still waiting for my order up till now no respond so sad

    We are sorry for the delay. Please be informed that your package is Out for Delivery and expected to be delivered today. We have shared the tracking status through email.
    Do let us know if you need further assistance.


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    Manjish Glow Elixir

    Packaging is smart. Did not like the product. The smell was that of rancid fry oil; which was not enjoyable. Had to wipe it off for that reason. Noticed the color added to the product made my face look red and angry. I would not recommend. Maybe the worst product I have tried. I am requesting to return the product now. Not at all a pleasant experience.

    I placed my order on July 24 up till now now respond so sad

    Hi Adeola, we are sorry for the delay. Please be informed that your package is Out for Delivery and expected to be delivered today. We have shared the tracking status through email. Do let us know if you need further assistance.

    Hi Casandra, we are sorry to know you did not like iYURA Manjish Glow Elixir. We would like to inform you that the oil has an earthy smell, it doesn't have any fragrance or essential oil added in it.

    iYURA Manjish Glow Elixir is pure, herbal formulation - hundreds of women have loved it and have benefited from it. All iYURA products are absolutely clean, free of any additives, chemicals, binders, etc. We have shared return details with you, once we receive the return package, will refund the order. Thank you.


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    do you ship to Australia

    Hi Team,
    I want to purchase your goods but worried that you may not be shipping to Australia due to the strict quarantine laws- can i know if you ship here and how long it normally takes as I can see some people have had to wait for 6 to 8 weeks?

    Dhanushi didn't seem to get any response. I have the same question.
    People from the above list had issues with delivery which wasn't delivered and shipped after a month.
    I was actually about to purchase but reading the reviews, it changed my mind completely. especially having to ship it over to Australia.

    Hi Dhanushi, we do ship to Australia. We take 5-7 business days to deliver an order to a physical address and 10-12 business days to a PO box address in Australia. Thank you. :)

    Oh please!! I ordered 7 days ago and haven’t even got an email with tracking/shipping yet!! That blows that story doesn’t it? Are you going to actually respond to any emails? Seems like just another scam, do not buy from this company!!

    Hi Kerry, first of all, we want to apologize for the experience you’ve had. It’s not our usual standard and I understand how frustrating this must be. Unfortunately, due to a technical error, the order was not processed. We have informed the shipping team to ship the order on priority. We truly apologize for the inconvenience and hope you will give us an opportunity to serve you better in the future.


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    Rujahari Oil

    I have made several attempts to contact the customer service to follow up on a order placed on June 26th . As of today July 23rd I have not received the order. This company is not responding to my emails. Paid $54.38 for this oil and can’t get anybody to contact me to resolve this issue.

    We want to apologize for the experience you’ve had. We understand how frustrating this must be. Unfortunately, the shipping carrier did not update the tracking status of the first shipment but we reshipped the product on July 17 after we received your email.
    Please be informed that your package is in transit and expected to be delivered on July 25. We've shared the tracking information through email.


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    Order #171-399457

    Very disappointed! I have ordered a book a month ago and has not yet been shipped nor response has been received to my follow up email.

    We do understand your frustration and disappointment while waiting for the book which might have purchased with so much interest. Due to some technical issues, the vendor was not able to ship your order.
    We have refunded the order and the amount will be credited to your account in a few days. We apologize for the inconvenience caused.


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    order #171-408260

    I received a half empty container and would like a replacement since I paid full price for a full container. I have contacted customer service but no response as of yet.

    We are sorry to know that the product was leaked in transit. We've informed the shipping team to send a replacement at the earliest.
    We apologize for the inconvenience caused.


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    Order no 171376731

    I made a purchase of 3 different things
    Manish glow elixer
    Sauranti nutritive serum
    Rose hydrating toner
    Ordered well over a month ago,maybe 6 weeks.
    I contacted the courier on the tracking site for DHL and he said the items were returned to you from Australia customs . Why have I not been notified ? Could you please either credit the full amount back to me or explain why they would have been returned .
    I am so disappointed and have emailed you several times . I love your products and am a frequent buyer from you .

    i ordered the oil and kansa wand and received it last night. My kids saw a photo of me today and said, "your skin looks great! What did you do differently? " I'm amazed at the difference in only one use. I'm going to take photos to document the changes. I'm 60 and have a lot of sun damage and hyperpigmentation. Thank you!

    @Ellen Rudolph We hope you received the products. We reshipped them from our India warehouse as we promised you. Do let us know if you need any assistance.

    Ellen that's terrible ???? I am most concerned regarding my order. They have charged my card yet not a word as to when they are going to send my purchase! No information for 3 days to inform me of the product getting dispatched. No tracking. I've never encountered such poor service for online shopping in my life. I would like a refund!

    Hi Yohanna, please be informed that we've shipped the order on time and the package is currently in transit. You can check the tracking status on USPS.com with the tracking#LX220034159US. We hope you'll enjoy the products like thousands of our happy customers. Do let us know if you need further assistance.


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    day and night oils

    I was so looking forward to these oils for my fine lines after reading reviews but 7 days after making the purchase I have not even received an email telling me when products will ship! Waiting for any response after leaving an email and phone message. :(

    We are sorry for the inconvenience. We hope you received the product. Do let us know if you need further assistance.


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    Iyuri Day and Night Oils

    I broke out terribly from the oils. I sent an email two days ago and still have not heard back. They make it very difficult to return within the 30 day period. There are no published phone numbers on their website or app so you cannot speak to a live individual. There a whole huge process you have to go through to be able to return, as well as two different addresses depending on the product. I was really hoping this would be a great product to help me, but instead is very stressful.

    We're extremely sorry for the experience. iYURA oils are pure, herbal formulation - hundreds of women have loved them and have benefited from them, however, since they are pure, potent herbal products, it is possible that you were sensitive to one of the ingredients and it did not work for you. We refunded the order as per our policy.

    Good News. I sent the products back despite not having received a response to my email. I included the receipt, a picture of the products, and a letter explaining the problem. Ayurveda Experience returned my money.

    Do you recommend The Ayurvedic Experience to your family and friends


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    All Things Kansa set

    The all things Kansa was my first purchase from Ayurveda, I love all my products

    Thank you for sharing your feedback. We are excited to know you're enjoying the products. ????


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    Kesardi Oil

    I love the product but the delivery time and service are another story. My order has been “in transit” from Orlando to Ft. Myers, (a 2 hour drive) for 13 days now. I’ve sent 3 emails to the company and I get the same response every time. Your order is in transit. I would either like them to resend my order or refund my money.

    We are sorry for the delay. Due to the current situation, some of the shipments are delayed by the shipping carriers. As per the tracking status, your package was delivered on May 13, 2020. We hope you received the product. Do let us know if you need further assistance.


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    A mixture of the oils and the wand

    I have been using this product for a year and have seen no change to my skin, not only that, the oil is such a dark yellow color it has colored all my sheets and pillow cases as I apply of a night, I would never purchase this again.
    The only thing I liked was the wand, I use my other oils that didn't cost the earth with.


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