THE OUTNET.COM - Overall Rating based on 20 reviews

80% Would buy here again




Featured Reviews

Most relevant positive review

  2024-04-27
High-quality products at unbea
I've been a customer of this company for years now, and I have to say, I've always been...Read on
Llewellyn Daniel

Most relevant negative review

  2024-02-16
delayed delivery
If you're the type of person who doesn't mind constantly reaching out to customer servi...Read on
kristopher

Review with most votes

  2023-01-30
Exceptional Selection and Serv
I have been a client of THE OUTNET.COM for several years now and I must say, I am extremely impre...Read on
Javonte Will

Reviews (20)

  (12)

 (4)

  (3)

  (1)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    High-quality products at unbeatable prices

    I've been a customer of this company for years now, and I have to say, I've always been happy with my purchases. The products are always top quality, and the prices are unbeatable, especially during their sales. The customer service team is super helpful and quick to resolve any issues I've had. Their return policy is hassle-free, making shopping a breeze. I definitely recommend shopping with this company if you're looking for high-quality products at great prices.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    First order experience

    My time shopping at THE OUTNET.COM was amazing. This was my first order with them, but it won't be my last for sure. The products I got were super high quality, and ordering and delivery were smooth and quick. The website was easy to use, making it simple to find what I wanted. They have a great selection of designer brands at really good prices too. The customer service team was quick to help me out whenever I had questions. Overall, it was a really great shopping experience and I'll definitely be shopping there again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Petite and plus-size clothing

    The clothing selection on THE OUTNET.COM is great, but I was a bit bummed to see that most of the models are average or tall. Being petite myself, it's hard to picture how the clothes will fit on me. It would be really helpful if they showed a range of models to demonstrate how the clothes would look on different body types. Bringing in petite and plus-size models would make THE OUTNET.COM more inclusive for customers of all sizes.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recent order disappointment

    I gotta say, I was pretty bummed out by the customer service I got from THE OUTNET.COM recently. I reached out to them to see if they could adjust the price on an order I made on May 13th and got on May 20th. Turns out, they only do price adjustments within 7 days of the order date. That just doesn't seem right to me, especially as someone who's been a loyal customer.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Painful shoes

    I was so pumped to get these adorable shoes online, but when they showed up they were way too tight and uncomfortable. It felt like I was walking on rocks! Ouch. But thankfully, returning them was a breeze. I got my refund super quick! Definitely looking forward to shopping here again after my vacation!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Cute clothes

    Oh my gosh, I found the cutest clothes on this website but the shipping fees are crazy high! And they even make you pay to return items! Can you believe that? I ordered something that didn't fit and had to pay to send it back. It was so annoying. That's just not cool.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Convenient return label

    The return label included in the box is a total game changer for me when it comes to online shopping. It really makes the whole process of trying on stuff, figuring out what to keep, and sending back what doesn't fit so much simpler and less stressful. I love not having to deal with printing a return label or finding boxes to send things back in. This extra touch really shows that the company cares about making things easy for their customers, which is a big deal for me. I've already told my friends about this awesome feature and will keep recommending it in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Black dress

    The selection at THE OUTNET is awesome! They have so many different designers and sizes to choose from. I've bought a few things from there and I've always been happy with the quality and the prices. But I do wish they had more shipping choices because the ones they have now are kind of limited.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    delayed delivery

    If you're the type of person who doesn't mind constantly reaching out to customer service for order updates only to be let down with broken promises of follow-ups, then this is the perfect spot for you! I've been eagerly awaiting my order for what seems like forever, and the complete lack of communication and solutions is just so aggravating. Do yourself a favor and find a different place to shop.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Cute clothes

    Oh my goodness, I totally love this website! I got some really cute clothes from here and they looked just like they did in the pictures. I've actually shopped here twice now and both times I was so pleased with what I got. The clothes are trendy and they fit me just right. The website is easy to use and they have a ton of awesome choices. And the prices are pretty great for the quality you get. I definitely plan on shopping here many more times in the future!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Designer clothing, discounted prices

    I just bought some designer clothes from THE OUTNET.COM and got them at a great price. They had a ton of options to choose from and I found some really nice stuff I had my eye on. Ordering was easy and I quickly got a confirmation email after I placed my order.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Klarna checkout process

    I recently tried to buy something on THE OUTNET.COM with the Klarna checkout, but man, it was a mess. Every time I tried to pay, it kept sending me back to the product page instead of letting me finish the purchase. It was super annoying and I wasted so much time trying to make it work.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Designer pieces at discount prices

    I've been shopping on this website for years now, and I've noticed that the designer items and product selection just keep getting better. The range of options is really impressive, and the prices are always great, especially for such high-quality pieces. But what really makes this site stand out is the amazing customer service. The staff is always helpful, knowledgeable, and quick to help with any questions or problems. Plus, the delivery and returns are super easy, making shopping here a breeze. Overall, I highly recommend this website to anyone on the hunt for designer items at discounted prices.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Valentinos for my niece's wedding

    Wow, I am so excited! I am absolutely thrilled about this website. I just purchased 2 Valentinos for my niece's wedding in NYC and I am over the moon. I have been searching for weeks and finally found exactly what I needed on this site. It is so user-friendly, and I love how they carefully package the items in fancy garment bags on hangers inside a big box to keep everything looking pristine. They even include a return label in the box, so I don't have to worry about printing one out. And to top it off, they use UPS for delivery which is amazing! I will definitely be making more orders soon, and I just shared the link with my beautiful daughter. I know she will love it too!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Special occasion outfits

    I really love shopping at THEOUTNET because they have such wonderful quality clothing for special events, and the prices are so reasonable. The selection is incredible, and I always manage to find the perfect outfit for any occasion.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress

    I just bought this super cute dress from the website and I have to say, I was really impressed with everything. The package came quickly and was wrapped up so nicely. The dress was absolutely gorgeous, but it was a little too big for me. Luckily, sending it back was a breeze. They included the return label right in the box with the dress, so I didn't have to stress about it at all. I really appreciate how easy and smooth the whole return process was with The Outnet. I'll definitely be coming back to shop on their site again!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Discounted items during a sale.

    I bought some stuff on sale from the website. They had a lot of things on sale, 204 pages worth, and I could use a discount code for an extra 20% off. I spent about 3 hours picking out what I wanted to get. But when I tried to check out and use the discount code, it didn't work. I reached out to customer service, and they told me the sale had actually ended 2 months ago. I was super bummed because it felt like they were lying about the sale, and not getting much help from customer service just made me even more annoyed. Overall, I felt tricked and disappointed by the whole thing.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Cute dress

    I got this really cute dress, but I messed up and put the wrong address for delivery. So, I reached out to customer service immediately, but they said it was too late to make any changes because it was already in the works. They suggested I could try redirecting it after it was sent out, but the tracking link they gave me wasn't even working! Now my beautiful dress is lost forever at some random house. Customer service wasn't very helpful and now I'm feeling pretty down about the whole situation.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress return assistance

    I just reached out to customer service to ask about returning a dress, and I gotta say, I was super impressed with the great service I got. The rep, Jamima, was so patient, nice, and helpful the whole time. She gave me clear directions and made returning the dress super easy. I really think Jamima deserves a shoutout for being so awesome at customer service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Exceptional Selection and Service

    I have been a client of THE OUTNET.COM for several years now and I must say, I am extremely impressed with their online shopping experience. The website is user-friendly and easy to navigate, making it simple to find exactly what I am looking for.

    Their selection of designer clothing, shoes and accessories is unparalleled. I am always able to find unique and high-quality pieces at great prices. I particularly love their selection of designer handbags, which are always in pristine condition and at a fraction of the retail price.

    The customer service team is also exceptional. They are quick to respond to any inquiries and always go above and beyond to ensure that I am satisfied with my purchase. I have never had any issues with returns or exchanges and the process is always smooth and hassle-free.

    In short, I highly recommend THE OUTNET.COM to anyone looking for designer fashion at a great value. They have exceeded my expectations time and time again and I will continue to be a loyal customer.