Veronica Beard Reviews

: 5
20% Would buy here again

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R
Rose
The dress should have been beautiful! The material was great and so was the print, but unless you're close to 6 ft tall with no hips, it's a terrible fit. Too long (admittedly it said it was 50 inc...Read on
B
Barbara R
I ordered 3 jackets on sale and did not notice that they were final sale items. The size is slightly small for me. Not being able to try the clothes on at a store and not having ordered a Veroni...Read on
M
MSA
I love their clothes. Great quality and great cut/fit. Their sizing is relatively consisitent and they have pieces that last a long time. That being said, their customer service, as per other re...Read on
T
Tracy
Beautiful clothes. TERRIBLE customer service during Covid because of their final sale policy . Covid should be an exception Read on
K
Kim Corr
I would never shop at Veronica Beard ever again, The girl that answers the phone, is very rude not to mention not helpful at all. I needed to send it back as it was way to small for me, and if the...Read on

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    Kasler Dress

    The dress should have been beautiful! The material was great and so was the print, but unless you're close to 6 ft tall with no hips, it's a terrible fit. Too long (admittedly it said it was 50 inches on the site), too loose around the bust, and too snug around the hips for a size 6 even though I'd ordered a size up. The worst part was how the zipper curved out in the back. And the $15 return process fee was a surprise. On the upside, the order process and delivery was good... the lady on chat was responsive. I don't think I would buy there again as I don't think it's a good fit for women with my sizing.


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    3 Jackets

    I ordered 3 jackets on sale and did not notice that they were final sale items. The size is slightly small for me. Not being able to try the clothes on at a store and not having ordered a Veronica Beard jacket previously I was not certain of my size. The company is refusing to return or issue a credit. Extremely non-customer friendly policy and turn off for future purchases.


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    Dress

    I love their clothes. Great quality and great cut/fit. Their sizing is relatively consisitent and they have pieces that last a long time. That being said, their customer service, as per other reviewers, sucks. Especially on their website. I find it odd that whenever they have an extra 40% off, certain items that end up being a really good deal on the sale page are mysteriously "not avaliable" anymore and then as soon as the sale is over, it's there. It makes me think they know there is high demand on their items and they know they can sell it for more so they dont' release the item. This has happened to me several times. When I reach out to say it's on the website, please process my order, they tell me every time it's sold out. Then when I order it right after they tell me, it ships to my house but without the price difference? It's 2021. Customer service is vital to a great business but I don't think their management team seems to understand that. It's a shame. Without it, people have WAY to many other options to shop and they will lose your customer base. I gave a 3 for delivery because it's hit or miss whether you'll actually receive your item when a site wide sale is happening.


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    Top

    Beautiful clothes. TERRIBLE
    customer service during Covid because of their final sale policy . Covid should be an exception


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    A purchased a jacket

    I would never shop at Veronica Beard ever again, The girl that answers the phone, is very rude not to mention not helpful at all. I needed to send it back as it was way to small for me, and if they had just sent a return label with the garment, It might have worked. The link that that girl gave me, did not print out a return label, so I paid $34.30 in order to return it. It was sent from the post office. Tracking # usps 9534 6148 5338 0143 5405 56
    Estimated delivery date is Friday the 29th.
    What rude people. Kim Corr


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