All reviews of Alessandra Brocca
Review about: O Boticario
2 perfumes ordered online
Do not purchase from this company. I have always loved their products and used to rely on Brazilian friends to bring them to me from Brazil during their trips, so I was extremely happy to see that they have O Boticario US where I can order my favorite products. I ordered 2 perfumes for my mother 11 days ago. Received a confirmation of order, then confirmation of shipping. The link they sent for the alleged FEDEX tracking doesn't work. I don't think it is a real link. Their customer service emails (both the one attached to the order, and the one from their website) have resulted in either no response, or a response from a Salesforce email saying that my query has been "satisfied" (it had NOT), and the phone number for contact of their Customer Services team is never answered by anyone. While their products may be great, I would not buy directly from them. Starting to think it is a scam.