All reviews of Ann-Marie Murphy
Review about: The Irish Store
Hamper
Poor Customer Service:
My complaint has to do with the delivery process. I ordered a basket from the USA to be delivered in Ireland. I gave them the full address and they changed the air code during the shipping process. The hamper was delivered to someone in a nearby village who insisted it was his. He refused to give it to her.
My cousin had to argue and prove it was meant for her. She had no idea that I had sent her a Hamper for Christmas. Customer Service would not tell her who it came from only that it was coming from the States. What was meant to be a joyful Christmas surprise turned out to be nothing but aggravation. The least expected was an apology from their customer service department
When I reached out to Customer Service for the Irish store I received a trite standard response… thank you for shopping with us.
This transaction cause more aggravation for my cousin and for myself but I will not be using the Irish store in the future.