All reviews of B. Reichel
Review about: Basso
Tailored jeans suit
I bought a custom-made jeans suit from this company recently, and man, was I let down by the quality. The suit I got was way smaller than what I ordered, plus it showed up with damage and no buttonholes. When I tried to return it because of all the issues, they told me I had to foot the bill for shipping, which was crazy expensive since it was coming all the way from Italy to the US. The customer service didn't do much to help me out, and I felt like they were just trying to take advantage of me. To top it off, the refund I got back was way less than what I paid for the suit. Overall, my experience with this company was a major letdown, and I wouldn't recommend them to anyone looking for quality clothes.