All reviews of B. Satterfield
Review about: Fahlo
Bracelet purchase
I just bought a bunch of bracelets to keep track of my activities. Had a small problem with one of them, but the customer service folks were super quick to help me out. They even got back to me on a Sunday, which was pretty impressive. The bracelets are really good quality, and I can't wait to get more to add to my collection.
Review about: Goalinn
Adidas Predators order
I ordered a pair of Adidas Predators back in February and had them delivered to the United States. It took about two weeks for the package to arrive, but when it did, the Predators had clearly been stolen while in Spain. I've been dealing with Goalinn for 2 and 1/2 months now, and they keep asking for pictures and USPS certifications multiple times. I even tried complaining on another review site, and they told me to contact their customer service - I did, but they haven't done anything to refund my money. Their latest message today didn't even have any actual content in it! I would suggest staying away from this company because they won't have your back like other e-commerce companies. They really do everything they can to avoid taking responsibility for their mistakes, like shipping cleats in a flimsy plastic envelope that anyone could tear open. And when they receive negative reviews, they just direct you to email their support team, only to turn around and blame you for delivery issues that were not your fault. It's ridiculous and contradicts their own terms of service. This company doesn't deserve your business - there are plenty of other vendors out there who will actually take responsibility for their errors and won't try to shift the blame onto you.