All reviews of Brad Brunner
Review about: Wayrates
two shirts and a coat
I purchases two shirts and a coat. When I received the email receipt within a few minutes of my order, I noticed that the wrong color coat was confirmed so I immediately sent an email asking to change the coat to red vs camel. I did not recieve an email back til next day and Norman from Cust Svc said it was too late and order was already in process but they would help with the return process. Seemed ridiculous to send something halfway around the world only to intend to send it back. It took a good 10 days to receive the shirts. Same day I reached out. Had to follow up three times to get a response. Finally they offered $17 credit off the next purchase. What? I said that was not satisfactory so next day they tel me they will give me a 50% credit and give the coat away. Not what what we talked about or what I tried to prevent at the outset. Makes for a poor customer experience. Shirts are rather lightweight fabric. Not the way they appear online.
Avoid, Chinese sizes and quality ..., Have to pay shipping back to China
I never saw these reviews and wish I had been warned. If it looks too good to be true, it usually is .... The items were delayed so long I felt it was a scam. I did not know it was a Chinese manufacturer as everything I bought this year that came from there, went back as the quality is never as portrayed or the sizes are way out. The quality here is poor, cheap materials, thin with no weight, leather jackets state reviews on their site but are PVC. not cut or designed well and items are a caricature of the ones seen on website and in adverts. Wasted £100 and cannot send back it appears according to these comments here. I ordered a XXL as my size is Large or sometimes XL. The size arrives with that label but is actually to fit a Medium. Same with other garments ordered 3 XL and appears many time larger, Other t shirt says Large and barely looks a small. Sizes mean nothing and quality is .... Avoid.