All reviews of Brooke Buchanan

  • Review about: Hotelogical

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    Would buy here again
    Overall

    NONE - FRAUD SCAM

    DO NOT USE THIS SITE. SCAM SCAM SCAM.

    My card was used to book a fraudulent reservation through hotelogical.com on January 5th, 2022. I have reported this to my credit card company already and am escalating because Hotelogical is trying to recover the charges from me because they honored the fake reservation.

    I called on 2/1/2022 and spoke to Taniela at Hotelogical. She was less then helpful and told me I could use the site to see what information is required to verify identify by making a booking. That's unhelpful and quite frankly she should know.

    She informed me that my identify was verified through a 3rd party system on the website and I could contact someone at the email address to report fraud and there is no way to escalate it further.