All reviews of Caitlin Zinnecker
Review about: A Gift Personalized
Personalized Cigar Humidor & personalized cutting board
I ordered the humidor on June 8, 2020 and the cutting board on June 12. It is now July 6th, and I am still waiting on both of these gifts.
The humidor has been "stuck in shipping" since June 22nd. I don't understand how it takes nearly two weeks to transfer the package from the manufacturer to the shipping facility. The cutting board hasn't even completed production yet.
Every time I request a status update via email, I get the same response that COVID has impacted their operations, and they give me the same tracking number with no updates.
If you try to contact either of the phone numbers they have listed, it's just an automated message that someone will get back to you within 24 hours. News flash...I have left three messages on both numbers, and 38476876 hours later, I'm still waiting for a return call. When I tried calling both numbers today, the message just said they were closed. When you select the option to leave a voicemail, it transfers you to a message that says "we are unable to complete this request."
This company in my personal opinion is bulls***. I have ordered enough during this pandemic from different companies around the world to know that their excuse is just a BS excuse to cover up their crappy service. I would never recommend this company to anyone. Ever.