All reviews of Chris Janzen
Review about: Fifth Sun
T-Shirts
I purchased eight shirts, all mediums, but five were closer to "smalls" in size. I contacted Fifth Sun and was told I would be refunded after returning the items in question.
After several weeks I was refunded only $46.94 and received an email that said the issue was marked "resolved." (The shirts were $25.99 each, which means I should have been getting about $130 back.)
I made several phone calls and sent numerous emails--all of which went ignored on their end. I eventually had to open a complaint through PayPal--my original payment method. Fifth Sun has yet to get back to them, either.
To be clear, I did not wear nor wash the garments. They were in perfect, unused shape when I sent them back. Fifth Sun simply wants to force me to pay for items I have already returned--which is stealing, as they now have both my money AND the shirts.
I have been a Fifth Sun customer for years, but no longer. I strongly recommend to any prospective buyers to find a more trustworthy company. These guys are thieves.