All reviews of Dustin Ankunding
Review about: Travelpro
Suitcase warranty service
I recently contacted customer service about my suitcase warranty and had a pretty bad experience. The person I talked to didn't seem very helpful and couldn't fix my problem. Even though I tried my best to explain what was wrong with my suitcases, they just kept saying I had to go to a different state for them to check it out before the warranty would be honored. Plus, the handles and zippers on the suitcases were really cheap. All of that really annoyed me, so now I'm not sure if I want to keep using this company in the future.