All reviews of Elizabeth Ferguson
Review about: Sole Bliss
Star trainers
bought the Star Trainers, not noticing that you are to size down a full size (why not just make them tts in the first place?) I phoned several times for clarification. No one answered, no one called back, and the only email I received was that I should call them, which again, I tried. In the meantime, I bought a smaller pair and like them very much. Additionally, I bought a pair of flats, which are fine. Finally finally, I got a hold of someone who kindly sent me a label to send back the first pair. I had explained to her that I wore them with an insole to see if that would work, but they were still too big. I sent them back. Then I received an email telling me that because I had worn them (which I said), I would not only not get a refund but also they were going to the expense to send them back to me. No store credit either. Most companies would make sure they kept you happy because they want customers, especially with the cost of these shoes. Not Sole Bliss. One of the worst, most dishonest customer service experiences I have ever had.