All reviews of Erin Madsen
Review about: Musictoday
Band merchandise
Musictoday was employed by The Cure in 2022 to pack and ship merchandise for the Shows of a Lost World Tour. Merchandise went on sale in May, concurrent with the first leg of the tour. The tour ended in August. It is now October 24, and items purchased by thousands of The Cure fans as far back as the first week of June still have not shipped. The shipping time for some orders has grown from 6 weeks to 30 weeks. That is completely unacceptable.
When asked to provide remedy, customer service can only suggest that buyers cancel their orders, effectively telling thousands of The Cure fans that they have no recourse. Musictoday took their money, violated the terms of the purchase agreement by shipping many items late and some not at all, and then told the people they owed to ...
Musictoday burns fans, makes fans question whether the musicians who hired Musictoday actually care about them, and damages the fan-artist relationship.