All reviews of Ernest L. Goodwin
Review about: Medsitis Medical Supplies
Syringe/NDL LL 3CC 25GX1...quot... 100 quanity
I ordered the syringes with needles and a posting came on that someone else was waiting to order the same product so I needed to rush my order in. There was also a
posting that said due to shortage of some products that my syringes/needles may
take a while to be shipped. I didn't want to take a chance that the syringes/needles
woujld be delayed so less than 2 hrs. after placing my order I cancelled the order. I
didn't get a confirmation that my request was honored. I tried calling and no one
answered. I found a phone number in the return policy and that number does not even
belong to Medsitis. The man who answered said he gets complaint calls all of the time and that he was unlucky to get that number. I "chatted finally on line with a
Medsitis person" and I explained to him that I wanted to cancel my order. He said it
was still there but in process and he could not cancel it. I later got a "on line chat"
that said my item would either be shipped or cancelled. I could tell by the number.
The box was received late this afternoon. We opened the outer box and sounds as if
we cannot return it. I don't understand while the item was still in house that it could
not be cancelled.. I will never order from this company again. Hopefully other people
will read this before ordering and go to a company that values their customers. Medsitis does not! They do NOTHING to help their customer - they just want the
money.