All reviews of Ernie Lind
Review about: Honest Company
Online train ticket purchase
I just bought a train ticket online and had to change the date. But then I found out I couldn't get a refund. I had to pay a £10 admin fee to switch the date, which was more than the original ticket. I was really frustrated and disappointed with the whole thing. It doesn't make sense to charge so much just to change the date, especially after I already paid for the ticket. I hope they take this feedback to make the customer service better in the future.