All reviews of Gerald Clarke
Review about: Rose Farmers
2 dz special roses for wife's birthday - will not deliver - no notice
Purchased on May 08, 2021 Order Item # 1456026853. Have PDF of order entered, order confirmation and invoiced page, all on May 8. Order clearly stated delivery by May 25 and that is acknowledged in the paperwork back from them. Today the product has not shipped and apparently will not ship and certainly not be here for wife's birthday and they have made no contact with me to inform me, nor do they reply to any email sent to the only contact point which is an auto-reply "support" email address that does not thing but thank you for your email.
ROSEFARMERS.com - no published or available address or telephone number and pretty obviously THIEVESReview about: Rose Farmers
2 dz special roses for wife's birthday - will not deliver - no notice
Purchased on May 08, 2021 Order Item # 1456026853. Have PDF of order entered, order confirmation and invoiced page, all on May 8. Order clearly stated delivery by May 25 and that is acknowledged in the paperwork back from them. Today the product has not shipped and apparently will not ship and certainly not be here for wife's birthday and they have made no contact with me to inform me, nor do they reply to any email sent to the only contact point which is an auto-reply "support" email address that does not thing but thank you for your email.
ROSEFARMERS.com - no published or available address or telephone number and pretty obviously THIEVESREVISED OPINION: RoseFarmers.com had a technical issue in their order processing system that for reasons unexplained caused my order of May 8, 2021, for delivery on May 25, 2021, to be put into a suspense or hold category and apparently with Mother's Day business overwhelming the company, no one checked to see the suspended or held orders until my third complaint got through. At this time, the company is acting responsibly and if I could, I would withdraw the earlier complaint and negative opinion. However, I would advise a company that operates totally from an online portal that they really need to pay mind to the processing and reporting/journaling of orders so as to avoid similar errors in the future.
REVISED OPINION: RoseFarmers.com had a technical issue in their order processing system that for reasons unexplained caused my order of May 8, 2021, for delivery on May 25, 2021, to be put into a suspense or hold category and apparently with Mother's Day business overwhelming the company, no one checked to see the suspended or held orders until my third complaint got through. At this time, the company is acting responsibly and if I could, I would withdraw the earlier complaint and negative opinion. However, I would advise a company that operates totally from an online portal that they really need to pay mind to the processing and reporting/journaling of orders so as to avoid similar errors in the future.