All reviews of HELEN Kaplan
Review about: suntransfers
Suntransfer in Budapest
I was to leave May 24th and was using Suntransfers which has always done well by me in the past bookings all over Europe.I had to cancel due to the virus and have not received my refund as stated in their policy. I did not want a credit as we don't know how long this virus will last. Very disappointing. Will probably not use them again if they can't improve their customer Service and abid by their polocies.
Helen KaplanReview about: suntransfers
Love services
Used the services before and never disappointed me. They are very friendly in case you mess things up , lol. Also The price is really suitable as per the quality of services.
The booking is simple too so i dont find anything that stop using the services !
I have used this service many times before and have never been dissappointed but I was book for May 24,2020 and I had to cancel due to the Coronovirus and have been refused a refund even though they state you can get a full refund before 48 hours of booking. The customer service has not respond to my request for a refund.
Helen Kaplan