All reviews of Ilene Jast
Review about: Hims
Automatic refill status
I was really bummed out that I couldn't change or cancel my automatic refill status. The website only let me adjust the refill dates and dosage, but I couldn't find a simple way to cancel it. It seemed like they were trying to keep me hooked on regular orders without giving me an easy way to opt out. I prefer businesses to be upfront and honest, so this situation left me feeling irritated and like I was being tricked. I hope they rethink how they handle automatic refills and offer more options for customers who want to switch things up or stop entirely.