All reviews of J. Dooley

  • Review about: VRBO

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    Would buy here again
    Overall

    Reservation cancellation issue

    My reservation got canceled out of the blue just a week before parents' weekend, and I was freaking out trying to find somewhere else to stay. VRBO recommended booking a pricier option because of their "Book with Confidence Guarantee," but it was all a big scam. I did everything they told me to do, and I ended up waiting 9 months for a refund. On top of that, I had to take it to the Better Business Bureau because VRBO wasn't owning up to their mistake. It's really disheartening to see so many complaints against them that haven't been resolved.