All reviews of Jana Mott
Review about: Jo & Grey
tshirts
I purchased three basic tshirts. My total purchase price was $73.98. All three shirts are massive. I emailed customer service to see how I could exchange them for smaller sizes. They said that because the price ended in .99 it was on sale (did not say it was on sale when I purchased it) and is unreturnable and they do not offer exchanges. So, now I am stuck with three huge tshirts that I will never be able to wear. Terrible customer service. Every other aspect of my experience was positive. It's too bad they wouldn't just let me exchange my items for a smaller size. They would have had a new customer.