All reviews of Jay Territo
Review about: Rose Farmers
Roses
Bad experiences
This company continues to disappoint…quality poor, customer service matches the roses.
The 2 orders of roses arrived in very bad condition. Promised replacement that never occurred. They claim because American Express stepped due to a charge that accompanied the voucher.Review about: Rose Farmers
Roses - poor condition
After receiving a gift order that was in poor condition. I explained to this company that I did not want the person who sent me the roses to know that they arrived in poor condition.
I contacted RoseFarmers and received a $40. Voucher . It took along time for a return call or email, customer service or any telephone number is not easy to find.
I wrote my first review being fair & factual and received a telephone call at once.
I was asked to consider removing my review, in return for an additional credit, which I had to pay $37.for my replacement order (big mistake on my part). And another order of Roses, seemed very generous….. everyone deserves a second chance.
Today I received the replacement order, using the voucher, plus my payment, and the roses again arrived in poor condition.
Not sure how to post pictures on this site.
The quality control is poor. I recommend using another company or local florist service.
The return/replacement policy is totally in there favor. With the voucher issued additional payment is required.