All reviews of Jeff Marcoux
Review about: The Fret Wire
DIY guitar kit
I ordered a DIY guitar kit from thefretwire on 8/8/22. As of today I've received zero notifications regarding shipping, and I'm unable to connect with an actual human being to get an update. I did email them last week and haven't got a response. I've also left a voicemail...same results. The kit should have been shipped within 4 days of my order based on what their website lists. I'm glad I ordered using a credit card so I should be able to dispute the charges and get a full refund. I'm bummed because this was going to be a fun project to complete with my daughter.
Did you ever hear back from Fretwire?