All reviews of Jeramy Powlowski

  • Review about: Sierra Pet Meds

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    International order

    I recently placed an international order on August 1st, 2020, and it's been kind of a nightmare. The order was sent out on August 3rd, but as of September 12th, it still hasn't made it to me. The last update I got was on August 13th when it was in Germany. I've tried contacting customer service several times, but no luck. Ellen from customer service has not been helpful at all and won't admit that my item seems to be lost. After sending a bunch of emails without getting anywhere, I had to get my credit card company involved. My suggestion would be to just pay a bit more and buy from a company based in the US. It'll save you a lot of frustration in the long run.