All reviews of Kait
Review about: Fansidea
3 hockey jerseys
Fans idea is a complete garbage. Their customer service is dirt. Garbage company. I have been calling and emailing for days now, to no avail customer service phone number is fake, emails are only returned at 2 am, and no one calls you. I ordered using their Klarna option, to make 4 payments on several jerseys and gift for my siblings. These jerseys were in spirit of our deceased father and were to be gifts for Christmas. When I placed the order and used Klarna, the money was deducted from my account, but I never received and order number or an auto generated email confirming my order. I then reached out to customer service to locate the order, and they could not find this order in the system. I reached out to Klarna to verify the full amount was taken and paid, and it was. They provided me with a merchant # which is unique to the order and fansidea has no idea what to do with it. $200 not jerseys, no order. I’ve called and emailed over 20 times left my name and number, reached out on instagram and to no avail, still no one has tried to help me a little bit. When you call their customer service it says they’re too busy taking other calls, and can’t take yours and let’s you leave a voicemail. DO NOT order from this website. DO NOT USE the Klarna option. Order from anywhere but here.