All reviews of Karla
Review about: Mia Belle Baby
Did not buy anything-had a fraudulent charge
Horrible company! Had a fraudulent charge of over 1000.00 on a credit card and the company will not make a phone call to me, everything is done via email! This should be an easy sale to find in their records and they "can't find it." This company should close their doors if they are unable to have customer service or a supervisor available to speak with over the phone. Very unprofessional!
Review about: Electricfireplacesdirect
5010 3D black infrared electric stove
My stove arrived in a used,tattered,retaped box. The interior styrofoam was crack and broken... and it kissing all 4 legs
Review about: Electricfireplacesdirect
Duraflame 3D Cinnamon Fireplace
I’m super happy with this little fireplace. It’s charming and works so well. Electric fireplacesdirect.com had the best price and fast shipping! Thank you!
We purchased an electric fireplace. It came with a part broken. We quickly and promptly received a replacement, so we were very happy with the customer service. Our only suggestion would be for the company to mark "Handle with Care" and/or "Fragile" on the shipping - maybe better packaging or a better shipping company. The replacement came undamaged but the box had a big gash in it.
Thought I was purchasing a new electric fireplace. It arrived in a used, tattered, and retaped box; and the styrofoam surrounding the stove was cracked and torn... also, it arrived with no legs