All reviews of Kenya Vaden

  • Review about: Bellesa

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    Would buy here again
    Overall

    2 Items for $83.30

    I purchased my items in Dec of 2020 and was told my items would ship within 14 days. I started reaching out via email pretty early on in January with no problem (It is now Jan 21). After well over the 14 days and still no items or tracking info I began asking for a refund. I received 0 responses back in my 3 emails asking for a refund! Also, the "chat now" option on their website is a joke. Each time I used it (when I could actually find it) they replied with "a member from my team will look into it" and when I asked for a refund the response was "I'll handle it". If they were running behind or gave ANY explanation as to why it's taking longer that would be fine. It's the lack of communication that makes it feel like a SCAM! Horrible service and still no refund for items that have yet to even be shipped.

    K
    Kenya Vaden
    6176

    Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    I placed an order in December and still haven't received my product. It definitely feel like a scam.

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    Tasha

    I placed my order on Jan 25th and still haven’t even received an email that mines been shipped? Beginning to wonder if it’s a scam as well.

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    Kristen

    Saying it would be shipped in 3-4 weeks.still waiting.If I don’t get it soon, may have to call my credit card company to investigate them as fraudulent

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    Paula

    I’ve run into this very same issue. Ordered in Dec and have gotten nothing but the run around while their IG pages constantly show customers posing with these very same items they claim they haven’t received shipments on. It’s infuriating and I despise being scammed. File a complaint against them via the CAFC website. Bellesa’s office address is located in Quebec Canada. You can file that complaint via this. Good luck.

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    Monica

    Thanks for the info. Won’t trust any site but Amazon.

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    Paula

    I've just ordered mine yesterday, and I would have atleast expected an email today. Probably won't be buying from them again seeing these reviews.. plus I was nervous about international shipping. Nowhere in their website did they mention it, but I could still pay at checkout.. I agree feels kinda like a scam

    J
    Jessica