All reviews of Keryn Dawer
Review about: Heavenly Natural Products
2 bottles C60 olive oil
Terrible customer service! Waited 1 week for new "batch" to be made which I understand as this product is time sensitive and needs to be fresh. Received email 1 week later that product was being shipped 2-day mail. No package received after 1 week so email was sent requesting infirmation on package. No response. Sent 2nd email next day. Received response simply with a tracking attachment showing product would be delivered 10/2 (10 days after day it was supposedly sent via 2-day mail). No explanation. No apology. Simply "Shalom". Sent another email complaining that this was unacceptable and I expected at least an explanation or apology as a 10 day delivery I would imagine affects freshness of product. No response. Will NOT return to this company as there are many vendors out their. TERRIBLE CUSTOMER SERVICE!!!