All reviews of Lessie Donnelly
Review about: 123Inkjets
Inkjet cartridge purchase
I recently bought an inkjet cartridge from this company and let me tell you, it was a total nightmare. So, I made sure to update my shipping address in their system before placing my order, but somehow the order still ended up at my old address. When I tried to get in touch with customer service about this mess, it was a pain trying to talk to a real person on the phone. It took three tries, but I finally got through, and the person had the nerve to blame me for not mentioning the address change when confirming shipping. How is that my fault when your system clearly had my updated address? And to top it off, they wouldn't resend my order or give me a refund. Their customer service was completely ridiculous and unacceptable.