All reviews of Lizeth Swaniawski
Review about: Shutterstock
3 month subscription purchase
I bought a 3-month subscription where I could get 5 songs each month. But I ran into an issue when I couldn't download my songs for one month because I was in an area with no internet. I tried to explain this to customer service, but they weren't flexible or understanding. I went through different levels of customer service and even contacted the managing director, but they didn't give me any leeway. I really think the company missed a chance to show good customer service by not letting me access the songs I paid for. I'm hoping we can find a fair and satisfying solution moving forward.