All reviews of Lula Kshlerin
Review about: Current
Thanksgiving backordered item
I had the worst time with a company recently when I ordered something for Thanksgiving that ended up on backorder. I waited for a whole week with no updates, so I sent an email asking to cancel the order. But guess what? The company went ahead and charged my account for the backorder without asking me first. So, I had to call their customer service because they were taking forever to respond to emails. They told me they would refund the money, but then I got another email saying the opposite. It's been three weeks of back and forth now, and I still haven't gotten my refund or the item I wanted. Dealing with this company has been a total nightmare, and I'd recommend that others stay far away and not buy anything from them.